Vacation Planner

Yates Travel; Barcelona; A distancia; EUR 18.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote with flexible scheduling

Beginner friendly

Travel discounts and industry perks

Descripción de la vacante

Yates Travel is seeking a beginner-friendly Travel Support Associate to help clients plan memorable getaways. You will handle inquiries, book cruises, flights, and vacation packages, primarily via phone, email, and chat, with remote work flexibility.

No prior experience required—just enthusiasm, curiosity, and a customer-first mindset. You will learn travel platforms, stay organized, and communicate clearly to design unforgettable itineraries for every client.

Formación

• No prior experience required; enthusiasm and curiosity are valued.
• Ability to use basic computer systems.
• Strong communication and a friendly, professional tone.
• Detail-oriented with good organization.

Responsabilidades

• Provide customer support via phone, email, and messaging.
• Assist clients in browsing and booking travel options.
• Review itineraries and travel documents with customers.
• Research destinations and promotions tailored to clients.
• Troubleshoot basic booking or account questions.
• Maintain clear communication throughout the planning process.

Conocimientos

Communication

Customer service

Remote-friendly

Organizational skills

Learning mindset

Descripción del empleo

High Energy People Driven Travel Inspired

This beginner friendly role is perfect for someone who enjoys connecting with others, loves chatting about destinations and memorable experiences, and wants the flexibility to work from home—or anywhere with a dependable internet connection. You don't need prior experience. What matters most is enthusiasm, curiosity, and a willingness to learn.

Key Responsibilities

• Provide warm, dependable customer support through phone, email, and messaging
• Assist clients as they browse and book travel options including cruises, resorts, flights, and vacation packages
• Review itineraries, payment details, and travel documents with customers
• Research destinations, promotions, and travel options tailored to each client
• Help troubleshoot simple booking or account questions
• Maintain clear, consistent communication throughout the planning process
• Use travel platforms, booking tools, and customer service best practices

Why This Role Stands Out

• Daily conversations about travel, destinations, and exciting adventures
• Work remotely—from home, a coffee shop, or even while traveling
• Every client brings a new story and a new trip to design
• Become the go to person who helps others create unforgettable vacations
• Join a supportive, upbeat, travel loving team that celebrates your progress

What You Bring

• A positive, energetic, people first mindset
• Strong communication skills with a friendly, professional tone
• Basic computer skills and comfort learning new systems
• Solid organization and attention to detail
• A genuine interest in travel and helping others
• No previous experience required

Perks & Benefits

• Fully remote with flexible scheduling
• Great for beginners
• Access to travel discounts, perks, and industry opportunities