UX, Product Manager I

Certinia; Barcelona; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Join a vibrant and multicultural team in Barcelona, where work meets passion! As part of a leading cruise operator, you will convert leads into sales, manage customer interactions, and promote unforgettable holiday experiences. This role offers a full-time permanent contract, competitive salary, and exciting perks like free cruises for employees and their families. Experience a stimulating work environment at Torre MAPFRE, with opportunities for professional growth and a commitment to diversity and inclusion. Are you ready to embark on this journey?

Servicios

Unlimited sales bonuses

Restaurant tickets

Relocation support

Discounts at local establishments

Discounted parking

Free cruises for employees and family

Work from home 1-2 days per week

Free after-work activities like Yoga and CrossFit

Opportunities for professional growth

Two free cruises per year

Formación

• Fluent in French with excellent grammar and spelling skills.
• Solid sales background and customer-facing experience preferred.

Responsabilidades

• Convert leads into sales by building trusting relationships.
• Manage multichannel interactions to meet productivity goals.

Conocimientos

Fluency in French

Sales experience

Customer-facing experience

Proficiency in English or Spanish

Strong communication skills

Goal-oriented attitude

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Descripción del trabajo

Imagine working in a vibrant, multicultural hub where happiness meets professionalism against the stunning backdrop of Barcelona's Torre MAPFRE, nestled right by the beach and overlooking the sea. This is the Costa Customer Hub - a workplace that goes beyond the ordinary.

WHO WE ARE :

Costa Crociere is part of Carnival Corporation, the world's number one touristic operator, and it is the largest Italian travel group and Europe’s number one cruise operator with 70 years of tradition.

We offer a positive, diverse, stimulating, and intercultural environment where respecting colleagues, guests, and communities is our first goal. We believe in open communication, transparency, and continuous development through experimentation, cooperation, and inclusion, encouraging everyone to give their best and take responsibility.

As leaders in sustainable cruising, we are committed to responsible innovation and accelerating our sustainable fleet initiatives. Costa has been focused on ecological transition, introducing sustainable technologies like LNG and working towards zero emissions over time.

YOUR RESPONSIBILITY :

• Convert leads into sales by building trusting relationships with customers.
• Manage multichannel interactions to meet productivity goals aligned with company objectives.
• Be the first ambassador of Costa, promoting our brand and creating memorable holiday experiences for our guests.

We value Diversity, Equity, and Inclusion (DEI). Our hiring practices reflect our commitment to building a diverse and inclusive workplace, welcoming individuals from varied backgrounds and perspectives.

To join our team :

• Fluent in French with excellent grammar and spelling skills in both spoken and written communication.
• Proficiency in English or Spanish is highly valued.
• Solid sales background and customer-facing experience in B2B or B2C preferred.
• Experience in multi-channel customer support, strong communication skills, and goal-oriented attitude encouraged.
• Motivated self-starters ready to contribute to a dynamic environment.
• Available to work full-time (39 hours per week).

In return :

• Full-time permanent contract from day one with a comprehensive benefits package.
• Competitive salary plus unlimited sales bonuses.
• Additional perks include restaurant tickets, relocation support (limited to Europe), and discounts at local establishments.
• Office located at Torre MAPFRE, Barcelona, with an inspiring work environment.
• Discounted parking, opportunities to experience roles on ships, and free cruises for employees and family members.

Work-life balance :

• Work from home 1-2 days per week.
• Enjoy free after-work activities like Yoga, CrossFit, and team events.
• Opportunities for professional growth and development.
• Two free cruises per year for employees and their families.

Join us for an exciting journey where work meets passion. Are you ready to set sail?

Costa Crociere S.p.A is an equal opportunity employer and does not discriminate based on sex, race, color, national origin, religion, sexual orientation, gender identity, age, marital status, disability, or any other protected status.