UX & Digital Experience Lead

SailPoint Technologies Holdings, Inc.; Madrid; Presencial; EUR 26.000 - 44.000; Jornada completa

Descripción de la vacante

SailPoint Technologies Holdings, Inc. is seeking a Digital Experience Specialist to lead UX implementation, content publishing, and project execution for customer-facing platforms, including the Support portal and Identity University.

This role blends user-centered design thinking with cross-functional project management and website management to deliver cohesive, on-brand digital ecosystems. The ideal candidate will have strong UX intuition and operational expertise, with a focus on scalable

Formación

• 3+ years of UX production, content publishing, or digital project management experience in B2B/SaaS/enterprise.
• Ability to manage complex UX projects and coordinate cross-functional teams across design, tech and business.
• Solid understanding of UX/UI design principles, wireframing, and user-centered planning.
• Experience with external vendors, digital agencies, and front-end developers.
• Analytical mindset; able to leverage web analytics to drive decisions and present insights.

Responsabilidades

• Lead UX implementation, content publishing, and project execution for customer-facing platforms.
• Partner with UX design and analytics to optimize digital journeys and improve satisfaction.
• Collaborate with developers and external agencies to deploy assets aligned with brand standards.
• Establish scalable digital project processes from wireframes to QA and launches.
• Drive optimization and experimentation using analytics to boost engagement and conversion.

Conocimientos

UX production

Content publishing

Digital experience management

Digital project management

Website management

Cross-functional collaboration

UX/UI design principles

Wireframing

Analytics

Vendor management

Front-end collaboration

Herramientas

ServiceNow

Skilljar

CMS

Descripción del empleo

SailPoint Technologies Holdings, Inc. is seeking a Digital Experience Specialist to lead UX implementation, content publishing, and project execution for customer-facing platforms, including the Support portal and Identity University.

This role blends user-centered design thinking with cross-functional project management and website management to deliver cohesive, on-brand digital ecosystems. The ideal candidate will have strong UX intuition and operational expertise, with a focus on scalable