UPS Sales Support Specialist

ABB Schweiz AG; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a UPS Sales Support Specialist to enhance customer satisfaction and drive sales in a hybrid work environment. This role involves coordinating with various teams, managing documentation, and analyzing sales performance to support the UPS Sales Team in the Electrification Business Area. With a focus on teamwork and continuous improvement, this position offers a dynamic team atmosphere where your contributions will be valued. Join us to make a significant impact in a supportive environment that champions diversity and inclusion.

Servicios

Flexible work practices

Meal allowance

Wellbeing program

Internal networking opportunities

Learning & development programs

Formación

• Experience in Administration or Management teams is valuable.
• Proficiency in SAP and CRM tools is essential.

Responsabilidades

• Coordinate with teams to resolve customer issues.
• Prepare and analyze sales statistics and reports.

Conocimientos

SAP

Salesforce

Teamwork

Organizational Skills

Customer Management

Sales Reporting

English

Educación

Degree in Administration or Management

Herramientas

CRM Tools

Descripción del empleo

UPS Sales Support Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Business Manager - E2E

Your role and responsibilities

In this role, you will support the internal and external customers of UPS products. You will coordinate with relevant stakeholders (Sales team and Sales Manager) to ensure complete case ownership and improve customer satisfaction. The work model for this role is hybrid {insert LinkedIn #}. This position contributes to the UPS Sales Team in the Electrification Business Area in Spain, focusing on driving sales volumes and margins.

You will be mainly accountable for:

1. Coordinating with teams (Sales, Operations, Supply Chain Management) to resolve customer issues
2. Handling sales reports, document management, and overdue accounts
3. Managing documentation for public tenders
4. Preparing and analyzing sales statistics (e.g., forecasts), tracking sales performance against targets, and sharing insights with the team
5. Managing administrative tasks in sales processes, supporting cash collection, and assisting with project management activities
6. Collaborating with the Controlling department to prepare sales and order reports

You will join a dynamic team where you can thrive.

Qualifications for the role

• Experience working in Administration or Management teams; a related Degree or Higher Education is valuable
• Proficiency in SAP and CRM tools (preferably Salesforce); experience with other customer management platforms is a plus
• Previous experience in sales back office roles
• Intermediate English skills
• Good teamwork and organizational skills

What's in it for you?

• Flexible hybrid work options
• A supportive, solution-oriented team environment
• Opportunities for continuous improvement and skill development

Benefits

• Flexible work practices
• Meal allowance
• Wellbeing program
• Internal networking opportunities
• Learning & development programs

More about us

We value diversity and inclusion. Could this be your story? Apply today or visit www.abb.com to learn more about us and the impact of our solutions worldwide. #MyABBStory