Underwriting Operations Technician German Speaker

CHUBB; Madrid; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading commercial insurer seeks candidates for an Operations role in Madrid. This position involves providing end-to-end support for underwriting tasks, managing broker relationships, and ensuring data quality. Candidates must have language proficiency in German and English, along with strong customer service skills and attention to detail. Chubb offers a collaborative work environment with flexible working options and a commitment to diversity and inclusion.

Servicios

29 days of vacation per year

Flexible working from home options

Life and accident insurance

Pension plan

Gympass

Comprehensive Learning & Development offer

Formación

• Native or advanced German.
• Professional English skills.
• Prior experience in underwriting support preferred.

Responsabilidades

• Support underwriting tasks and manage broker queries.
• Maintain data quality in systems.
• Assist in QA processes and project-related tasks.

Conocimientos

Customer service skills

Attention to detail

Problem resolution

Decision-making skills

Herramientas

Microsoft Office

Descripción del empleo

• Do you consider yourself analytical and good at communication?
• And do you fancy to learn more about the insurance industry?
• Then your next adventure might just start at Chubb in Madrid!

If you are interested in progressing your career within one of the largest commercial insurers in the world, then we would love to hear from you!

The Operations role is to provide consistent and efficient end to end support for online & offline business handled in the UWR Centre, as well as support for language dependent tasks in branch. This includes, but is not limited, to tasks such as entering data into underwriting and various other systems required to track business, bespoke certificates, sanction checks, broker contact management, support project related tasks, QA, handling internal and external enquiries and credit control resolution.

This role reports directly to the Hub Team Leader.

Responsibilities :

• Support rules-based branch activities that require language skills & technical ability.
• Input relevant information in rating tool, maintaining data quality through accurate input.
• Operational support for underwriter for Online and Offline business in the Hub.
• Manage broker queries in relation to the Online / Offline business and build good working relationship with local brokers.
• Owning the centralized processes of Operations QA and reporting.
• To work within the framework of our ethical and service standards.

What we offer in return :

• 29days of vacation a year
• 2 days working from home option + additional flexible days
• Working from home allowance
• Entry time flexibility
• Life and accident insurance
• Pension plan
• Gympass
• Comprehensive Learning & Development offer

Flexible Working

We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion

At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.

Applicants for positions with Chubb Spain must be legally authorized to work in Spain.

Desired Skills and Experience :

• Native or advanced level in German.
• Professional language skills in English.
• Previous experience in an underwriting support role is a plus.
• Insurance background is preferred.
• Competent in Microsoft Office – especially Excel.
• Strong customer service skills and customer centric attitude.
• Strong attention to detail and the desire to deliver and improve quality.
• Problem resolution and decision-making skills.
• Ability to work in a team environment as well as on own initiative.