Underwriter Operations Technician – Offline

Chubb; Madrid; Presencial; EUR 32.000 - 45.000; Jornada completa

Descripción de la vacante

Chubb is seeking an Underwriter Operations Technician – Offline to support end-to-end offline underwriting processes in Madrid. The role focuses on accurate data handling, policy documentation, and delivering high-quality service across underwriting support activities.

You will enter and verify data in underwriting systems, interact with brokers and internal teams, and assist with QA, testing, and new business tools. This position collaborates with local teams to ensure efficient operations.

Responsabilidades

• Support offline underwriting operations and language-dependent branch activities.
• Enter data into underwriting and other business systems accurately and within SLA.
• Prepare policy documentation and underwriting files to meet quality and audit standards.
• Manage broker and internal queries, including credit control support and issue resolution.
• Support QA, reporting, and operational process improvements.
• Assist with system testing, user acceptance testing, and new business tools.
• Work closely with local teams, brokers, and the wider operations team to deliver excellent service.

Descripción del empleo

Chubb is looking for an Underwriter Operations Technician – Offline to support the end-to-end processing of offline business within the UWR Centre. This role helps ensure efficient operations, accurate data handling, and strong service delivery across underwriting support activities.

Key Responsibilities:

• Support offline underwriting operations and language-dependent branch activities.
• Enter data into underwriting and other business systems accurately and within SLA.
• Prepare policy documentation and underwriting files to meet quality and audit standards.
• Manage broker and internal queries, including credit control support and issue resolution.
• Support QA, reporting, and operational process improvements.
• Assist with system testing, user acceptance testing, and new business tools.
• Work closely with local teams, brokers, and the wider operations team to deliver excellent service.