French-Speaking Underwriting Ops Technician (Offline)

Chubb European Group Ltd.; Madrid; Presencial; EUR 24.000 - 34.000; Jornada completa

Descripción de la vacante

Chubb European Group Ltd. in Madrid is seeking an Underwriter Operations Technician – Offline to support end-to-end offline underwriting processing in the UWR Centre.

This role ensures accurate data handling, strong service delivery, and compliance with quality standards. Key tasks include data entry into underwriting systems within SLA, preparing policy documentation, handling broker and internal queries, supporting QA and reporting, and assisting with system testing and new tools while

Formación

• Enter data accurately into underwriting systems.
• Prepare policy documentation meeting quality standards.
• Handle broker and internal queries with SLA.
• Support QA, reporting and process improvements.
• Assist with system testing and new business tools.

Responsabilidades

• Support offline underwriting operations and language-dependent branch activities.
• Enter data into underwriting and other business systems accurately and within SLA.
• Prepare policy documentation and underwriting files to meet quality and audit standards.
• Manage broker and internal queries, including credit control support and issue resolution.
• Support QA, reporting, and operational process improvements.
• Assist with system testing, user acceptance testing, and new business tools.
• Work closely with local teams, brokers, and the wider operations team to deliver excellent service.

Conocimientos

Data entry

Attention to detail

Customer service

Descripción del empleo

Chubb European Group Ltd. in Madrid is seeking an Underwriter Operations Technician – Offline to support end-to-end offline underwriting processing in the UWR Centre.

This role ensures accurate data handling, strong service delivery, and compliance with quality standards. Key tasks include data entry into underwriting systems within SLA, preparing policy documentation, handling broker and internal queries, supporting QA and reporting, and assisting with system testing and new tools while