Troubleshooting Specialist (English - speaking)

Nexa; Vigo; A distancia; EUR 24.000 - 36.000; Jornada completa

Descripción de la vacante

Join a dynamic team as a Troubleshooting Specialist at a leading software development company. This full-time role, suitable for entry-level candidates, focuses on providing technical support in a multicultural environment, with opportunities for career advancement and training in cutting-edge technologies.

Servicios

Full-time contract (39 hours/week)

Financial assistance for relocation

Extensive training opportunities

Dynamic work environment

Great work-life balance

Formación

• Strong communication and interpersonal skills required.
• EU passport is mandatory.
• Experience with IT support emphasized.

Responsabilidades

• Assist customers with IT-related issues.
• Handle customer interactions professionally.
• Utilize critical thinking for effective problem-solving.

Conocimientos

Communication

Interpersonal skills

Problem-solving

Critical thinking

Educación

Experience or training in IT technologies

Previous experience as an IT support Agent

Herramientas

Cloud

Microsoft Windows

Office

Outlook

OneDrive

Exchange

SharePoint

Lync Server

Descripción del empleo

Join to apply for the Troubleshooting Specialist (English-speaking) role at Nexa.

Are you looking to start or grow your career in the technology and software industry? We’re hiring Technical Support Agents with fluent English and one of the following languages: Italian, Polish, Spanish, or German, to assist with a project for a leading global software development company.

Start Date: June 23, 2025

Work Mode: Remote from Spain, except the islands and Galicia region.

Requirements:

• Strong communication and interpersonal skills
• Experience or training in IT technologies, particularly Cloud, Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, Microsoft Windows
• Mandatory previous experience as an IT support Agent
• Critical and logical thinking for effective problem-solving
• Empathy and professionalism when handling customer interactions
• EU passport

What We Offer:

• Full-time contract (39 hours per week), Monday-Friday
• A dynamic and multicultural work environment
• Great work-life balance
• Extensive training in cutting-edge technologies and highly demanded market skills
• Excellent career development opportunities, both nationally and internationally
• Financial assistance for relocation if you are living outside La Coruña

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Education and Training

Industries

• Information Services

Referrals increase your chances of interviewing at Nexa by 2x.

Sign in to set job alerts for “English Specialist” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.