Treasury Consultant

Embat; Madrid; Híbrido; EUR 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Private health insurance

Learning budget

Gym access (Wellhub)

Descripción de la vacante

Embat is a fast-growing FinTech with offices in Spain. The Treasury Consultant will collaborate with Sales, Implementation, Product and Customer Ops to deliver value in an agile, non-bureaucratic environment.

You will onboard customers to our SaaS, manage relationships, provide support, advocate for customers, monitor health metrics, and drive renewal and upsell opportunities to help Embat scale globally.

Formación

• Bachelor's degree in business, finance, or a related field.
• 3+ years of experience in treasury management, auditing, or related financial tech.
• Excellent verbal and written communication skills.
• Customer-centric attitude with proactive problem-solving.
• Ability to work across teams in a hybrid, global environment.

Responsabilidades

• Onboarding & Training: Guide new customers through onboarding, ensuring they understand and effectively use our SaaS product.
• Customer Relationship Management: Build and maintain strong, long-lasting relationships with customers, acting as their primary point of contact.
• Customer Support: Provide timely and effective support to resolve customer issues, coordinating with internal teams as necessary.
• Customer Advocacy: Advocate for customers' needs and feedback within the company, ensuring our products continuously meet their evolving requirements.
• Performance Tracking: Monitor customer health metrics and proactively address potential issues to prevent churn.
• Upselling & Renewal: Identify opportunities for upselling and ensure successful renewals by demonstrating the value of our products.

Conocimientos

Treasury management

Communication skills

Customer-centric attitude

Problem-solving

Technical aptitude

Educación

Bachelor's degree in business/finance or related field

Descripción del empleo

Embat is one of the fastest-growing FinTech scale-ups in Europe. Founded in 2021, we are on a mission to redefine how mid-market and enterprise companies interact with their money. We don't just offer visibility; we provide the financial operating system for the modern era.

The Evolution:

From SaaS to Infrastructure — we've moved beyond being a platform to becoming a powerhouse of financial services. We are building EmbatOne, our own banking infrastructure designed to bridge the gap between traditional banking and seamless digital operations. And with TellMe, our proprietary AI financial assistant, we are empowering CFOs and treasury teams to query complex data and get real-time insights through natural language, turning manual reporting into an archaic memory.

• The Team: 150+ exceptional individuals working from our hubs in Spain, UK and DACH, united by a culture of high performance and radical ownership.
• The Volume: Our transaction engines handle massive, high-volume payment flows for multinationals, ensuring security and resilience in every cent moved.
• The Backing: Backed by tier-1 investors like Creandum, Samaipata, 4Founders Capital and VentureFriends. We recently secured a €16M Series A to accelerate our global expansion.

What are we looking for?

As a Treasury Consultant, you will work together with our Sales, Implementation, Product and Customer Ops teams. We pride ourselves on working in an evolving and agile environment, with day-to-day interaction with every member of the team. No bureaucracy or hierarchy. We rather give you space to build, to collaborate and to create value and direct impact to our users. We love to find team members that challenge and question the features they are working on.

What will you do?

• Onboarding & Training: Guide new customers through the onboarding process, ensuring they understand and effectively use our SaaS product.
• Customer Relationship Management: Build and maintain strong, long-lasting relationships with customers, acting as their primary point of contact.
• Customer Support: Provide timely and effective support to resolve customer issues, coordinating with internal teams as necessary.
• Customer Advocacy: Advocate for customers' needs and feedback within the company, ensuring our products continuously meet their evolving requirements.
• Performance Tracking: Monitor customer health metrics and proactively address potential issues to prevent churn.
• Upselling & Renewal: Identify opportunities for upselling and ensure successful renewals by demonstrating the value of our products.

What are we looking for?

• Experience: 3+ years of experience in treasury management, auditing, transactions, consultancy or a related field in financial technology industry.
• We are looking for a hybrid profile willing to work with different teams and have a global impact. You need to be able to understand the big picture.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex information.
• Customer-Centric Attitude: A strong commitment to providing exceptional customer service and satisfaction.
• Problem-Solving Skills: Proactive and analytical mindset with the ability to identify issues and develop practical solutions.
• Technical Aptitude: Comfortable with technology and quick to learn new software and tools.
• Bachelor's Degree: A degree in business, finance, or a related field is preferred.
• Languages: Working proficiency in English & fluent in Spanish

What comes with working at Embat?

We provide the platform for you to reach your highest professional and personal goals. At Embat, you'll work in an agile, high-performance environment where we ditch bureaucracy in favor of ownership and impact. We give you the space to lead, build, and create real value for our users from day one.

Generous Leave: 23 paid vacation days + your birthday off + public holidays.

Tenure Rewards: Earn +1 extra vacation day for every year at Embat (up to 3).

True Flexibility: A hybrid model (40% remote) with flexible working hours.

Wellhub (Gympass): Corporate access to thousands of gyms, wellness studios, and mindfulness apps at 30% to 60% off.

Wetaca Daily Lunch: Restaurant-quality meals delivered daily. Embat covers 40% of your office lunch.

Private Health Insurance (Sanitas): Access top-tier health coverage through our tax-free Flexible Compensation scheme.

Co-funded Learning Budget: Up to €1,000/year for your professional growth (50/50 match with Embat, 100% tax-free!).

Continuous Growth: Continuous finance & product training, and twice-yearly career reviews.

Flexible Compensation via Payflow: Optimize your net salary with tax-free benefits including Restaurant, Transport, and Kindergarten vouchers.

Tech of your choice: High-end hardware and tools to do your best work.

Great Vibes: Regular team buildings and a highly collaborative, energetic culture