Travel Market Growth Manager

Hotelbeds Group; Islas Baleares; On-site; EUR 40,000 - 64,000; Full time

Benefits offered by this job

Innovative environment

Global career opportunities

Multicultural team

Job summary

HBX Group, headquartered in Palma, Mallorca, is a technology-driven partner connecting travel brands and suppliers. The role targets direct revenue from a designated area by building and optimizing commercial relations with long tail hotels, driving digital supplier onboarding, and improving overall competitiveness through data-driven approaches.

You will manage 500–1500 hotel accounts, perform regular portfolio reviews, and support suppliers to become self-sufficient on our platform.

Responsibilities

• Implement the digital supplier model with the hotels from their portfolios.
• Maintain and grow the share of house of long tail suppliers in their portfolios.
• Convert the maximum of long tail suppliers to Core Suppliers in their portfolios.
• Improve the overall competitiveness through a digital approach in their portfolios.
• Digital acquisition of new suppliers and digital recover of existing long tail suppliers.
• Reduce the ‘cost to serve’ while at the same time aiming to improve service levels.
• Understand our contracting tools and to optimize their duties.
• Improve marketing campaigns conversion. Expected to do 50 calls per week to their hotel portfolio to optimize the marketing campaigns we will be launching aiming to increase their TTV & bookings.
• Participate actively in our regular team follow up to help RMM to understand the situation of their portfolios and new improvements needed.
• Hotel acquisition: Manage the e-registration of our suppliers from the onboarding.
• Be part of the digitalization process we are implementing: Adapt to the new way of interacting with our suppliers in the digitalization journey & give feedback about the process or improvements we should do.
• Update suppliers interactions using the Salesforce CRM system (calls, tasks, opportunities).
• Managing a portfolio of 500-1500 accounts.
• Assist hotels in their interaction with our platform and operational topics (aiming to be self‑service).

Job description

HBX Group, headquartered in Palma, Mallorca, is a technology-driven partner connecting travel brands and suppliers. The role targets direct revenue from a designated area by building and optimizing commercial relations with long tail hotels, driving digital supplier onboarding, and improving overall competitiveness through data-driven approaches.

You will manage 500–1500 hotel accounts, perform regular portfolio reviews, and support suppliers to become self-sufficient on our platform.