Travel Counselor - After Hours (German & English)

Beside Talent; Barcelona; Remote; EUR 28,000 - 38,000; Full time

Job summary

Amex Global Business Travel (Amex GBT) seeks a Travel Counselor for our After Hours team in Barcelona to support corporate clients in German and English. You will advise and book travel, analyze options, ensure policy compliance and deliver outstanding service in a fast-paced, shared customer environment.

You’ll work with Amadeus GDS to coordinate domestic and international itineraries, handling air, rail, hotels, and other arrangements while contributing to a 24/7 operation with strong career

Qualifications

• Native German proficiency (written and verbal) required.
• Amadeus GDS experience with at least two years.
• English proficiency; other European languages a plus.
• Attention to detail and integrity in handling traveller information.
• Strong understanding of corporate travel and supplier policies.

Responsibilities

• Advise and arrange travel for corporate clients (individuals and groups).
• Analyze options and anticipate traveller needs to upsell services.
• Book domestic and international travel across air, rail, and accommodations.
• Use Amadeus GDS; refreshment training may be provided.
• Ensure compliance with travel policy and regulatory requirements.
• Provide excellent customer service and collaborate with the team to improve service levels.

Skills

Amadeus GDS

German language

English language

Travel industry knowledge

Customer service

Teamwork

Job description

Amex Global Business Travel (Amex GBT) seeks a Travel Counselor for our After Hours team in Barcelona to support corporate clients in German and English. You will advise and book travel, analyze options, ensure policy compliance and deliver outstanding service in a fast-paced, shared customer environment.

You’ll work with Amadeus GDS to coordinate domestic and international itineraries, handling air, rail, hotels, and other arrangements while contributing to a 24/7 operation with strong career