Transport planner for our Spain office

Transport Van Overveld B.V.; Castellón de la Plana; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

An exciting opportunity for a Transport Planner to join a growing team at a leading transport company. The role focuses on efficient transport planning for the fleet, ensuring high customer satisfaction and effective communication with stakeholders. Applicants should have at least 3 years of experience in transport planning and demonstrate strong customer service and negotiation skills.

Servicios

Modern workspace

Collaborative team environment

Formación

• At least 3 years of experience in a Transport Planning role.
• Excellent customer service skills and a strong desire to satisfy customer needs.
• Good IT skills, especially with Microsoft Office.

Responsabilidades

• Handling import and export shipments for road transport.
• Communicating with customers and ensuring satisfaction.
• Coordinating with colleagues and scheduling transport effectively.

Conocimientos

Customer service

Negotiation

Problem-solving

IT skills

Proficiency in English

Proficiency in Spanish

Herramientas

Microsoft Office

Descripción del empleo

An exciting opportunity for you as TRANSPORT PLANNER to join our growing team. This is a key role within the Operations Team, focusing on efficient transport planning for the Transport Fleet of Transport van Overveld. You will work daily with a dedicated team aiming to achieve optimal planning and high customer satisfaction. We offer a modern workspace in a new facility designed to make you feel at home.

Key Responsibilities include :

• Handling import and export shipments for road transport, including FTL and LTL.
• Transport forwarding when not handled by TVO.
• Maintaining a positive, empathetic, and professional attitude toward customers, drivers, and outsourced staff.
• Responding efficiently to inquiries, providing accurate rates, and informing about planning trips to exceed customer expectations.
• Building a network with customers and transporters to offer transport outside usual TVO flows.
• Communicating with customers through various channels to ensure satisfaction.
• Resolving customer complaints.
• Coordinating with colleagues, drivers, and logistic companies as needed.
• Following up on additional costs, such as waiting hours, and recording them correctly in the TMS.
• Attracting new customers.

About you :

• At least 3 years of experience in a TRANSPORT PLANNING role.
• Good IT skills, especially with Microsoft Office.
• Excellent customer service skills and a strong desire to satisfy customer needs and achieve results.
• Strong negotiation skills and problem-solving abilities.
• A proactive, positive, and disciplined work approach.
• Ability to work effectively and calmly under pressure.
• Proficiency in English and Spanish.

Why work here :

• Salary depends on experience.
• Join a brilliant team!

Are you interested or want to know more? Apply directly

Leave your details and upload your CV. We will contact you as soon as possible.

J-18808-Ljbffr