Transport Planner For Our Spain Office

buscojobs España; Cantabria; Presencial; EUR 28.000 - 38.000; Jornada completa

Descripción de la vacante

A leading company in transport services is looking for a Transport Planner to enhance operations. In this role, you'll manage shipments, ensure customer satisfaction, and foster relationships with transporters. Join a dynamic team in a modern workspace designed for collaboration. Bring your expertise to support a fleet focused on efficiency.

Servicios

Modern workspace

Brilliant team

Formación

• At least 3 years of experience in a TRANSPORT PLANNING role.
• Proficient in English and Spanish.
• Strong negotiation skills and excellent customer service skills.

Responsabilidades

• Handling import and export shipments for road transport, including FTL and LTL.
• Maintaining a positive attitude toward customers and outsourced staff.
• Building networks with customers and transporters.

Conocimientos

Negotiation

Problem-solving

Customer service

IT skills

Descripción del empleo

An exciting opportunity for you as TRANSPORT PLANNER to join our growing team. This is a key role within the Operations Team, focusing on efficient transport planning for the Transport Fleet of Transport van Overveld. You will work daily with a dedicated team aiming to achieve optimal planning and high customer satisfaction. We offer a modern workspace in a new facility designed to make you feel at home.

Key Responsibilities include :

• Handling import and export shipments for road transport, including FTL and LTL.
• Transport forwarding when not handled by TVO.
• Maintaining a positive, empathetic, and professional attitude toward customers, drivers, and outsourced staff.
• Responding efficiently to inquiries, providing accurate rates, and informing about planning trips to exceed customer expectations.
• Building a network with customers and transporters to offer transport outside usual TVO flows.
• Communicating with customers through various channels to ensure satisfaction.
• Resolving customer complaints.
• Coordinating with colleagues, drivers, and logistic companies as needed.
• Following up on additional costs, such as waiting hours, and recording them correctly in the TMS.
• Attracting new customers.

About you :

• At least 3 years of experience in a TRANSPORT PLANNING role.
• Good IT skills, especially with Microsoft Office.
• Excellent customer service skills and a strong desire to satisfy customer needs and achieve results.
• Strong negotiation skills and problem-solving abilities.
• A proactive, positive, and disciplined work approach.
• Ability to work effectively and calmly under pressure.
• Proficiency in English and Spanish.

Why work here :

• Salary depends on experience.
• Join a brilliant team!

Are you interested or want to know more? Apply directly

Leave your details and upload your CV. We will contact you as soon as possible.

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