TRAINEE SALES ADVISER

Euroinnova; Granada; On-site; EUR 21,000 - 30,000; Full time

Benefits offered by this job

Time flexibility

Telework 1 day/week

Training plan

Professional growth

International projection

Job summary

EDUCA EDTECH Group is seeking an Academic Advisor in Granada to provide training counselling via telephone and email. You will resolve queries with a friendly approach and guide students toward beneficial trainings, collaborating with a dynamic team in a tech-driven education environment.

Ideal candidates have strong communication skills, prior customer service experience in education or tech, and comfort using standard computer software.

Qualifications

• Excellent oral and written communication for counselling and support.
• Experience in customer service, preferably in education or technology.
• Comfort with using computer hardware and software for daily tasks.

Responsibilities

• Handle inbound and outbound calls focused on training counselling.
• Resolve queries promptly with a friendly, empathetic approach.
• Collaborate with team members to ensure customer satisfaction and hit targets.
• Follow up with potential students via telephone or email.
• Guide and orientate students to help them choose beneficial trainings.

Skills

High communication

Customer service

Tech literacy

Job description

Join our team at EDUCA EDTECH Group as Academic Advisor!

EDUCA EDTECH Group, a leading company in the education and technology sector, is looking for teleoperators highly motivated and with excellent communication skills to join our dynamic team. If you are enthusiastic, customer-oriented and passionate about the world of education and technology, this is your chance to be part of an innovative and growing organisation.

• Call management (incoming and outgoing) focused on training counselling.
• Resolve queries and problems in an effective and timely manner, always maintaining a friendly and empathetic attitude.
• Work closely with other team members to ensure customer satisfaction and achieve set targets.
• Follow up on requests from potential students via telephone or email.
• To guide and orientate students from a professional and personalised perspective so that they can achieve a training that is beneficial for their future.

You are IDEAL if you have...

• High communication skills (oral and written)
• Previous experience in customer service, preferably in the education or technology sector.
• Ease of use of computer hardware and software, as all work is carried out through these.

What do we offer?

• Agreement: Non-formal Education and Training
• Time flexibility.
• Possibility of teleworking one day a week.
• Training and skills enhancement plan.
• Professional growth and international projection.
• Office in the Educa EdTech Building, a unique technological complex in Spain (edificioeducaedtech.com).
• Team building and integration in a dynamic, professional team with high human qualities.
• Happiness laboratory for well-being: activities, gifts, greetings, events and our well-known "afterwork".

Join the educational group certified as a TOP EMPLOYER 2026, where we promote equal opportunities and diversity, creating an inclusive environment free from discrimination.

Number of candidates: 2

Location of the post: Granada