Telesales Professional

Edenred; Madrid; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company that connects employees, businesses, and merchants globally. As a Telesales representative, you will thrive in a dynamic environment, focusing on both inbound and outbound sales. You'll engage with customers to activate services, resolve issues, and promote products, all while developing your skills in a multicultural setting. This role offers a unique opportunity to grow and make a significant impact in a company that values meritocracy and equal opportunity. If you're ready to take a step forward in your career, this is the place for you!

Responsabilidades

• Handle inbound customer service and sales requests.
• Initiate outbound calls to potential customers from provided leads.
• Sell targeted products/services during customer interactions.

Conocimientos

Graphic

Apache Tomcat

ABAP

Application Development

Fiber

Application Engineering

Descripción del empleo

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the lives of millions by connecting employees, companies, and merchants worldwide.

We recognize there are many ways for you to grow. Join us to expand your skills in a multicultural, challenging, and dynamic environment.

Be daring—join Edenred and prepare to thrive in a global company that offers endless opportunities.

Edenred values meritocracy. You come as you are and contribute. We are committed to recognizing and developing all talents and unique qualities.

We are dedicated to preventing all forms of discrimination and providing equal opportunities to all candidates, regardless of gender, gender expression, disability, origin, religious belief, sexual orientation, or other criteria.

Role: Telesales (Inbound / Outbound)

This work is typically performed in a call center environment and focuses on:

1. Nominal inbound customer service (logging requests, activating accounts, setting up service appointment times, transferring issues for resolution to customer service reps).
2. Primary focus on sales: responding to customer-initiated calls to activate service requests, change products/services, schedule installations or repairs, or resolve billing issues.
3. Selling targeted products/services during customer interactions.

Outbound work includes:

1. Initiating calls to potential customers from a list of provided leads, which may include:

• Existing customers targeted for cross/up-sell
• Past customers
• Potential new customers

Apply now and vibe with us!

Required Experience:

Unclear seniority level.

Key Skills:

• Graphic
• Apache Tomcat
• ABAP
• Application Development
• Fiber
• Application Engineering