Telesales Professional

Edenred España; Madrid; Presencial; EUR 25.000 - 45.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company that thrives on innovation and teamwork. As a Telesales representative, you will engage with customers in a dynamic call center environment, focusing on both inbound and outbound sales. This role offers the chance to develop your sales skills while connecting with a diverse clientele. If you're ready to take your career to the next level in an inclusive and meritocratic workplace, this is the opportunity for you. Experience the excitement of selling innovative solutions that improve lives and contribute to a global mission.

Formación

• Experience in customer service and sales in a call center environment.
• Ability to handle inbound and outbound sales calls effectively.

Responsabilidades

• Handle inbound customer service requests and activate service accounts.
• Initiate outbound calls for sales and cross/up-selling opportunities.

Conocimientos

Graphic

Apache Tomcat

ABAP

Application Development

Fiber

Application Engineering

Descripción del empleo

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the lives of millions by connecting employees, companies, and merchants worldwide.

We recognize that there are many ways for you to grow. Join us to expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and prepare to thrive in a global company that offers endless opportunities.

Edenred values meritocracy. You come as you are, and you contribute. The Edenred Group recognizes and develops all talents and unique qualities.

We are committed to preventing discrimination and providing equal opportunities to all candidates, regardless of gender, gender expression, disability, origin, religious belief, sexual orientation, or other criteria.

Role: Telesales (Inbound / Outbound)

This work is typically performed in a call center environment and focuses on:

1. Nominal inbound customer service (logging requests, activating accounts, setting up service appointment times, etc., and transferring issues for resolution to customer service reps).
2. Primary focus is selling. Inbound work includes responding to customer-initiated calls to activate service requests, change products/services, schedule installations or repairs, or resolve billing issues. It also involves selling targeted products/services during customer interactions.
3. Outbound work involves initiating calls to potential customers from a list of leads, which may include existing customers for cross/up-selling, past customers, or potential new customers.

Apply now and vibe with us!

Required Experience:

Unclear seniority level.

Key Skills:

• Graphic
• Apache Tomcat
• ABAP
• Application Development
• Fiber
• Application Engineering

Employment Type: Full-Time

Experience: [Specify years]

Vacancy: 1