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Telesales Consultant French (m/f/d)

METRO Markets GmbH

Palma de Mallorca

Híbrido

EUR 28.000 - 38.000

Jornada completa

Ayer

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Descripción de la vacante

A leading company in the internet marketplace is seeking a motivated Telesales Consultant with a focus on the French market. The role involves consulting and selling high-quality commercial kitchen technology products to business customers such as hotels and restaurants, requiring strong sales skills and customer service experience. This position also offers flexible working hours and a diverse international environment.

Servicios

Flexible working hours

Private Health Insurance

Lunch support

25 days of vacation

Formación

Experience in the hospitality, restaurant and catering industry.
Strong communication skills and ability to present in a friendly manner over the phone.
Experience in sales or customer service in a telephone-based role is ideal.

Responsabilidades

Conduct telephone consultations to advise on and sell commercial kitchen technology products.
Create individual offers and maintain customer relationships.
Identify upselling and cross-selling opportunities to increase value.

Conocimientos

Communication

Customer Service

Sales

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Direct message the job poster from METRO Markets GmbH

Online marketplaces have never been this awesome.

Are you an experienced hospitality professional looking for a new challenge supporting our business customers, such as hotels and restaurants, to find the right products for their needs? Then you've come to the right place! We are seeking a motivated Telesales Consultant (m/f/d) to support our sales team for the French Market and to contribute significantly to the success of METRO Markets.

What to expect:

You will provide telephone consultation to our key business customers, including restaurants, hotels, and small businesses, regarding our high-quality solutions in the field of commercial kitchen technology. You will have access to inbound calls, allowing you to actively and precisely address our customers' inquiries.

Your responsibilities at a glance:

Conducting telephone consultations (inbound calls) to advise on and sell our high-quality commercial kitchen technology products, such as professional appliances for washing, cooking and cooling to our French customers.
Proactively advising and selling our products and product bundles through outbound calls.
Creating individual offers, including clarifying details such as availability and conditions, in collaboration with business partners and respective teams.
Tracking customer inquiries and individual offers until successful completion.
Building and maintaining long-term customer relationships through regular contact and follow-up calls.
Identifying upselling and cross-selling opportunities to increase value for our customers.
Actively contributing to the continuous improvement of the inbound process by sharing expertise and introducing innovative ideas.
To learn more about our Product please visit. France: www.metro.fr/marketplace/

You've got

Experience in the hospitality, restaurant and catering industry, or with the corresponding equipment/products in the HoReCa sector
Strong communication skills and the ability to present yourself in a friendly and professional manner over the phone.
Ideally experience in sales or customer service in a telephone-based role.
You are a team player and enjoy contributing your ideas to optimize customer service continuously.
Affinity for the gastronomy industry and an interest in technical solutions are advantageous.
Native-level proficiency in French and good English

We've got

Innovative product and exciting career opportunities in an agile environment with a start-up mentality
A diverse and vibrant international environment of 70+ different nationalities
Flexible working hours and hybrid working with also flexible home office policy
25 days of vacation per year
Health and wellbeing support
Private Health Insurance covered by the company
Lunch support / Catering service at the office
Attractive referral program
Team events, MeetUps, and TechTalks
And much more

Seniority level

Seniority level
Associate

Employment type

Employment type
Full-time

Job function

Industries
Internet Marketplace Platforms

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