Técnico/a soporte HCIS

JR Spain; Madrid; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A healthcare technology company is seeking a Técnico/a soporte HCIS to deploy management solutions that enhance healthcare services. The role requires university education and SQL proficiency, along with strong communication and negotiation skills. Responsibilities include analyzing client needs, implementing solutions, and providing advanced support. The ideal candidate should also have knowledge of healthcare systems and programming basics. Join a leader in health information technology to make a difference.

Formación

• Proficient in SQL language.
• Ability to analyze and transform data.
• Fluent in spoken and written English.

Responsabilidades

• Analyze client's management model to meet their needs.
• Implement and configure solutions onsite and remotely.
• Advise clients on implemented solutions.
• Perform data migration between systems.
• Provide advanced level incident support.

Conocimientos

SQL proficiency

Strong communication skills

User/customer orientation

Negotiation skills

Data analysis

Educación

University degree in Computer Science, Telecommunications, or equivalent

Herramientas

SQL Server

Oracle

MySQL

Informix

Descripción del empleo

Do you want a job with a purpose?

And do you want to make healthcare safer, better, and more reliable?

Join our Team!

Técnico/a soporte HCIS

We are looking for a Técnico/a soporte HCIS to deploy healthcare management solutions to support the growth of our business in Spain.

As a Technical Support Specialist, you will be part of our HCIS implementation project teams (Dedalus HIS) and other solutions from Dedalus's broad portfolio, providing consulting services as a technical and functional expert.

We seek passionate individuals with technological innovation skills to lead digital health innovation. You can write your future with us.

Responsibilities:

1. Analyze the client's management model to understand their situation and address their needs.
2. Implement and configure solutions at the client's site, both onsite and remotely.
3. Advise clients and users on the implemented solutions.
4. Perform data migration between systems.
5. Provide advanced level incident support.

Take the next step towards your dream career

Dedalus is a leading provider of health information and diagnostic technology solutions in Europe and is among the TOP 3 globally.

Dedalus's value proposition supports the entire healthcare process with open standard-based digital solutions that support all actors in the healthcare ecosystem to improve health outcomes. Currently, we work with over 7,500 healthcare organizations and 5,700 diagnostic centers, and our solutions serve more than 540 million people worldwide.

Dedalus employs over 7,600 highly qualified professionals and has the largest software R&D team in the sector in Europe. Innovation with purpose and teamwork to achieve excellence together are part of our DNA.

We look forward to welcoming you!

Requirements:

1. University degree (Computer Science, Telecommunications, Mathematics, etc.) or equivalent.
2. Proficiency in SQL language.
3. Strong communication skills and user/customer orientation (training users, requirement gathering with clients, etc.).
4. Negotiation skills.
5. Ability to analyze, extract, and transform data into valuable information (documentation).

Desirable:

1. Preferably, knowledge of the healthcare sector, especially laboratories.
2. Knowledge of management and database administration systems (Oracle, MSSQLServer, Informix, MySQL, etc.).
3. Technical knowledge of HL7, SOAP, FHIR, JSON, REST API methodologies.
4. Basic programming knowledge (PowerBuilder, Java, AngularJS preferred) or other programming languages.
5. Fluent in spoken/written English.