Technology Specialist - Digital Adoption

Nestlé SA; España; Híbrido; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Technology Specialist in Digital Adoption, where your creativity and expertise will drive user engagement and enhance software adoption across global teams. This role offers a unique opportunity to shape impactful solutions, collaborate with diverse professionals, and contribute to a dynamic digital transformation journey. With a focus on personal and professional growth, you will thrive in a hybrid work environment that values innovation and teamwork. If you are passionate about technology and eager to make a difference, this is the perfect opportunity for you!

Servicios

Health Insurance

Flexible Remuneration

Pension Plan

Training Opportunities

Dog-Friendly Campus

Recreation Activities

Volunteering Activities

Formación

• 5+ years in end-user-focused IT management roles.
• Experience with Digital Adoption Platforms and Change Management.

Responsabilidades

• Design impactful Digital Adoption solutions with WalkMe.
• Collaborate with teams to drive user engagement and adoption.

Conocimientos

Digital Adoption

Change Management

Agile Software Development

Stakeholder Communication

Creative Problem Solving

Training and Coaching

Presentation Skills

Educación

Information Technology Degree

Computer Science Degree

IT Management Degree

Engineering Degree

Herramientas

WalkMe

PowerPoint

Power BI

Descripción del empleo

We are looking for a Technology Specialist – Digital Adoption to join our Workforce 360 stream in Barcelona.

Position Snapshot:

• Function and Stream: IT – Workforce 360
• Type of Contract: Permanent
• Type of Work: Hybrid
• Work Language: Fluent Business English

The Role:
As a Technology Specialist - Digital Adoption, you’ll be at the heart of our digital transformation efforts. From designing impactful solutions with WalkMe to collaborating with global teams, this is your chance to drive user engagement, solve challenges creatively, and make a real difference—all while having fun along the way!

Imagine the satisfaction of driving adoption and engagement with our software products, helping the business achieve its strategic goals. You will oversee and drive the implementation of WalkMe Workstation, helping IT streams and markets to leverage the potential of this tool for SAP user onboarding, IT communication and other use cases.

What You’ll Do:
As a Technology Specialist – Digital Adoption, you will:

• Team up with product owners and tech gurus to craft Digital Adoption solutions that wow users and deliver business value.
• Assess needs and use cases, design impactful and creative solutions, measure results, and iterate and improve to drive optimal outcomes.
• Empower subject matter experts (aka content builders) with training, coaching, and support so they can shine as digital adoption champions.
• Turn WalkMe Workstation into a powerhouse for SAP user onboarding, IT communications, and beyond—because we believe technology should work smarter, not harder.
• Collaborate closely with our software partners to keep enhancing and shaping the platform’s functionality.
• Drive agile development processes to deliver new features and functionality to ensure best in class digital user experience.
• Set up measures to evaluate the impact of solutions developed against KPIs (Key Performance Indicators) set forth to deliver value back to the business.
• Partner with our internal teams for Change Management, Learning Experience Design, Employee Experience Insights and Design to identify synergies and develop cross-product solutions and offerings where appropriate.

We Offer You:
We offer more than just a job. We put people first and inspire you to become the best version of yourself.

• Great benefits including salary and a comprehensive social benefits package. We have one of the best pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
• Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
• Hybrid working environment with a flexible working scheme. Our state-of-the-art campus is dog-friendly and equipped with a medical center, canteen, and areas to co-create, network, and chill!
• Recreation activities such as yoga, Zumba, etc., and a wide range of volunteering activities.

Join our global team of IT professionals at Nestlé, driving daily innovation and leveraging cutting-edge technologies to address digital opportunities. Grow professionally in a dynamic and impactful environment, collaborating with business partners worldwide to deliver integrated technology solutions!

What Will Make You a Great Fit:

• A degree in one of the following fields: Information Technology, Computer Science, Management Information Systems, IT Management, or Engineering.
• A minimum of 5 years of experience in an end-user-focused IT management role.
• Experience with Digital Adoption Platforms (we use WalkMe) or Change Management methodologies.
• A proven track record of supporting applications and translating stakeholder requirements into features and usability enhancements.
• Experience working with agile software development and project management methodologies.
• Ability to train, coach, mentor, motivate, influence, and think creatively.
• Proficient in communicating the business value of our solutions both internally and externally in English.
• Excellent presentation and storytelling skills (PowerPoint, Power BI).

Bonus Points If You Have:

• Experience in vendor management, demonstrating the ability to effectively oversee and collaborate with external suppliers and service providers.
• Knowledge of UX best practices, showcasing an understanding of user-centered design principles and the ability to enhance user experience.
• Familiarity with the ADKAR change management methodology.

What Else Will Make You Successful?

• A curious mind that loves learning—and isn’t afraid to ask ‘What if?’
• Being a well-motivated self-starter but also a strong team player.
• A passion for Digital Adoption and user-focused Change Management in an IT environment.
• A cool head under pressure and a flexible approach (because we live change).
• An open mind and a sense of humor.
• Being comfortable working in a global environment with virtual teams.
• Strong communication and storytelling skills to convey our value proposition and communicate success.
• A strong focus on the end user.
• The wish to become a valuable member of an award-winning, innovative, and fun team!

What You Can Expect in Your Application Journey:

1. Hit apply and enter our job portal.
2. Submit your application with your CV.
3. We will contact relevant applicants.
4. Interviews (HR, Hiring team, and stakeholders).
5. Feedback.
6. We make an offer.
7. Location-dependent checks and pre-onboarding.
8. First working day.

About the IT Hub
At Nestlé IT, we are a diverse, global team of IT professionals in the biggest health, nutrition and wellness company of the world. We strive to create an environment where people are valued for who they are. We innovate every day through future ready technologies to create opportunities for Nestlé to delight consumers, customers and employees alike. We collaborate with partners around the world to deliver tangible value at global scale. We continuously work to develop our people to be future ready.

About Nestlé:
We are Nestlé, the largest food and beverage company with brands including KitKat, Nescafé, Maggi, Purina, among many others. We are approximately 275,000 employees strong, motivated by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity, and respect for our future. With more than CHF 94.4 billion in sales in 2022, we have an expansive presence, with 344 factories in 77 countries. Want to learn more? Visit us at www.nestle.com.
We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief, and disability.