Technical Writer

Syrve; Madrid; Presencial; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A technology firm is seeking a skilled Technical Writer to support their knowledge base in Italian. This remote position involves creating and localizing content, collaborating with diverse teams, and maintaining documentation. Strong editing skills and advanced English are required, along with experience in technical writing or localization.

Servicios

Competitive paid time off

Paternity leave

Professional development opportunities

Gym membership reimbursement

Compensation for English language course

Formación

• Experience in technical writing, localization, or translation.
• Advanced English (C1 level or higher).
• Conversational Russian for internal communication.

Responsabilidades

• Create and maintain Italian-language documentation.
• Translate and localize content from English into Italian.
• Update the Italian knowledge base with product releases and feature updates.

Conocimientos

Technical writing

Localization

Editing skills

Strong communication

Self-organization

Herramientas

Snagit

Figma

Smartcat

Descripción del empleo

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Syrve is a comprehensive POS and Restaurant Management Software solution that can be tailored to your needs and specializes in helping bars, restaurants, takeaways, and other hospitality businesses achieve more with less. Designed to meet the complex and evolving needs of the sector, Syrve is here to help you thrive.

About

Syrve is looking for a skilled Technical Writer to support our growing knowledge base in Italian. In this remote role, you’ll create and maintain Italian-language documentation, localize English content, and contribute to chatbot content optimization. You’ll work closely with primarily Russian-speaking and Italian teams based in Italy, so strong communication skills and self-organization are essential.

Advanced English (C1 level or higher).

Conversational Russian (for internal communication).

Experience in technical writing, localization, or translation.

Strong editing and writing skills with attention to detail.

Ability to modify visuals and screenshots (using tools like Snagit, Figma, etc.).

Comfortable working remotely and independently.

Nice to Have

Experience with SaaS or POS platforms.

Familiarity with content management systems, Confluence, or other knowledge base tools.

Experience with translation memory and terminology tools.

Responsibilities

Create, edit, and proofread Italian-language content, including user guides, release notes, and technical support articles, and keep the Italian knowledge base up to date with product releases and feature updates.

Create Italian-specific documentation for new features released quarterly.

Translate and localize content from English into Italian, including visuals and screenshots.

Localize UI strings from English into Italian in the Smartcat translation management system.

Maintain and grow a consistent Italian-language termbase.

Translate and adapt training courses from English into Italian, including imagery.

Help draft and edit English-language articles as needed.

We Offer

Engaging work environment with highly qualified specialists.

Opportunities for professional development and career growth.

Competitive paid time off and paternity leave.

The chance to work in an international company with a diverse team.

Compensation for English language course.

Gym membership reimbursement.

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