Technical Support Specialist - Belgian French & English - 21.5K

Sitel; Madrid; Presencial; EUR 18.000 - 22.000; Jornada completa

Descripción de la vacante

A leading technology service provider in Madrid is seeking a Technical Support Specialist. The ideal candidate should possess native or bilingual level of Belgian French and advanced English skills. Responsibilities include responding to retailer inquiries, providing software introductions, and managing order processes. Competitive salary of up to 21.5k euros gross per year with various valuable benefits and a focus on personal growth and development.

Servicios

Free Access to Our Gym

Terrace with Stunning Views of Madrid

"Bring a Friend" Program

Language Classes

Exclusive Discounts

Unforgettable Experiences

Formación

• Advanced computer skills or technical qualifications.
• Native or bilingual level of Belgian French.
• Advanced level of English (C1).
• Residence in Madrid.

Responsabilidades

• Respond to retailer support inquiries via phone and email.
• Provide software introductions and handle order processes.
• Setup and ship hardware.

Conocimientos

Technical skills

Communication in Belgian French

English (C1)

Descripción del empleo

Overview

Join Us

We are looking for a Technical Support Specialist with native or bilingual level of Belgian French and advanced English (C1). The responsibilities include responding to retailer support inquiries via phone, email, providing software introductions and handling order processes, including setup and shipping of hardware.

Responsibilities

Respond to retailer support inquiries via phone and email, provide software introductions, and handle order processes including setup and shipping of hardware.

What We Offer

• PERMANENT CONTRACT. We will train you from day one within the contract.
• Working hours of 39 hours per week.
• SALARY up to 21.5k euros gross per year.
• Paid training within the contract for 3 weeks.
• On-site working at our offices near Puerta de Toledo or Pirámides.
• Possible transition to a hybrid working model after the learning curve, with proximity to the office required for occasional meetings and training.

Valuable Benefits

• Free Access to Our Gym.
• Terrace with Stunning Views of Madrid.
• "Bring a Friend" Program:Earn bonuses through your referrals!
• Language Classes:Enhance your skills with engaging courses.
• Exclusive Discounts:Enjoy special offers on technology, private health insurance, and more.
• Unforgettable Experiences:Join our employee experience program with weekly activities for connection and fun.

What We’re Looking For

• Advanced computer skills or technical qualifications.
• Native or bilingual level of Belgian French.
• Advanced level of ENGLISH (C1).
• Residence in MADRID.

Expected Start Date: SEPTEMBER 23rd.

Your Growth is Our Mission!

At Foundever, we support your training and development. Balancing personal and professional life is crucial, and here's how we help:

• Move Well:Workout routines and tips for incorporating exercise into daily life.
• Eat Well:Resources, recipes, and ideas for healthy eating.
• Live Well:Tools to reduce stress and care for mental health.
• Do Well:Engage in charitable activities that positively impact our community.