Technical Support Expert

beBeeSystemEngineer; Madrid; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A dynamic tech company in Spain is looking for a skilled System Engineer to join its team. The role involves providing technical support, ensuring customer satisfaction, and collaborating with a diverse team. The ideal candidate should have strong expertise in Unix/Linux and scripting languages, with opportunities for career growth and a flexible work environment. The company offers a permanent contract, generous vacation, and various benefits including private health insurance and WFH support.

Servicios

30 working days of vacation

Flexible working hours

Recognition bonus system

Private health insurance

Apple work equipment

WFH equipment + welcome package

Access to Udemy courses

Adobe certification

Sponsored gym membership

Tax-free benefits

Formación

• Strong Unix / Linux expertise is required.
• Experience in a technical support environment or as a system administrator.
• Ability to handle multiple urgent issues simultaneously.

Responsabilidades

• Provide technical assistance and support to customers.
• Collaborate with the team to achieve common goals.
• Work on delivering exceptional support experiences.

Conocimientos

Unix / Linux expertise

Technical support experience

Scripting languages (Bash, Python, Perl)

Basic networking knowledge

DNS systems configuration

Flexibility to learn new knowledge

Herramientas

JIRA

CI/CD tools

Adobe Experience Manager (AEM)

Descripción del empleo

Job Opportunity

We are seeking a highly skilled System Engineer to join our team.

As a key member of our organization, you will play a vital role in ensuring customer satisfaction and delivering exceptional support experiences.

You will be responsible for providing top-notch technical assistance, collaborating with our team, and working towards achieving common goals.

This is an excellent opportunity to grow your career and make a meaningful impact within a dynamic and international team.

The ideal candidate will have strong Unix / Linux expertise, experience in technical support environments or system administrator roles, and the ability to handle multiple urgent issues simultaneously.

Additionally, they should possess solid understanding of Linux architecture, basic networking knowledge, and familiarity with DNS systems and configuration.

Desired skills include proficiency in scripting languages such as Bash, Python, or Perl, task management, bug tracking, and wiki-based documentation tools like JIRA.

Flexibility to acquire new knowledge based on project needs and eligibility to work within the EU and / or Switzerland are also required.

Preferred qualifications include working knowledge of Adobe Experience Manager (AEM), experience with CI / CD tools, and familiarity with CDNs such as Akamai, Fastly, CloudFront, or Imperva.

What We Offer

• Permanent contract
• 30 working days of vacation
• Flexible working hours
• Recognition bonus system
• Private health insurance
• Apple work equipment
• WFH equipment + welcome package
• WFH monthly expenses compensation
• Access to Udemy courses
• Adobe certification
• Sponsored gym membership
• Tax-free benefits (ticket restaurant, kindergarten and transport)

At Cognizant Netcentric, we value diversity and inclusivity. Our workplace is open to all qualified applicants, and we strive to create an environment where everyone can contribute and grow.