Technical Support Engineer, S. EU [W965]

Pylontech; Islas Baleares; A distancia; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A global provider of energy solutions is seeking a Technical Support Engineer to enhance customer experience in energy storage systems across Southern Europe. The ideal candidate will possess a degree in Electrical Engineering and demonstrate proficiency in Spanish and English. Responsibilities include handling pre-sales and post-sales technical inquiries, designing tailored solutions, and presenting products to distributors. Join a dynamic team committed to advancing renewable energy solutions.

Formación

• At least 2 years of relevant experience in renewable energy sectors.
• Familiarity with renewable energy system architecture.
• Ability to manage multiple projects simultaneously.

Responsabilidades

• Conduct technical discussions during the pre-sales phase.
• Respond to technical inquiries from customers.
• Design and present customized technical solutions.

Conocimientos

Proficiency in Spanish

Proficiency in English

Problem-solving skills

Coordination skills

Logical thinking

Educación

University degree in Electrical Engineering

Descripción del empleo

Company Overview

Pylontech is a leading global provider of Battery Energy Storage Systems (BESS), renowned for its innovative solutions in the energy storage sector. Established in 2009 and headquartered in Shanghai, China, Pylontech has become a prominent player in the industry, delivering over 4.5 GWh of energy storage capacity across more than 80 countries. The company's product portfolio includes advanced lithium iron phosphate (LiFePO4) battery systems, such as the FORCE-H and FORCE-L series, known for their high cycle stability, modular design, and compatibility with various hybrid inverters.

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Responsibilities of the position:

• Conduct technical discussions during the pre-sales phase to understand customer needs and provide professional guidance in configuring solutions.
• Respond promptly and accurately to technical inquiries from customers during the pre-sales stage.
• Design and present customized technical solutions, and prepare detailed documentation on product configuration.
• Manage all technical aspects of projects throughout their lifecycle, from initial consultation, solution design, and production planning, to delivery support, including documentation, installation, and commissioning.
• Collect, analyze, and consolidate market and competitor product information. Draft technical proposals and related materials for internal and external use.
• Handle post-sales issues with distributors in Southern Europe by coordinating with their technical teams, providing solutions, and conducting periodic training.
• Present new products to distributors at launch, explaining features and usage.
• Manage inventory of spare parts and replacement components for distributor after-sales services.

Minimum requirements:

• University degree (bachelor's or higher) in Electrical Engineering, Energy Systems, or related fields.
• At least 2 years of relevant experience in renewable energy, electrical power, or energy storage sectors.
• Familiarity with renewable energy system architecture, including key components and system integration.
• Proficiency in Spanish and English, with excellent communication skills.
• Strong problem-solving, coordination, and logical thinking skills.
• Ability to work in a team and manage multiple projects simultaneously.

Preferred (non-mandatory) qualifications:

• Experience with energy storage systems, PV inverters, or batteries.
• Practical experience with project management tools or CRM systems.
• Technical certification in renewable energy or related fields.
• Possession of a valid driver’s license is a plus.

Original job posting available at: Kit Empleo

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