Technical Support Engineer-remote

UST España & Latam; Elche; A distancia; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

A leading digital technology services company seeks a Senior Mulesoft Platform Support Engineer in Elche. You will lead operational support for the Mulesoft Anypoint Platform, ensuring performance and reliability while mentoring a team. Competitive benefits include a health care plan and flexible work options.

Servicios

Health Care Plan

Internet Connectivity

Life and Accident Insurances

Free access to training platforms

Work-life balance measures

Formación

• 5+ years of experience in IT operations or platform support roles.
• In-depth knowledge of Mulesoft Anypoint Platform components.
• C1 English proficiency required.

Responsabilidades

• Oversee deployment and management of APIs on CloudHub.
• Implement monitoring solutions to resolve issues.
• Mentor junior team members.

Conocimientos

Monitoring and logging tools

Cloud infrastructure knowledge

Networking concepts

English proficiency

Educación

Bachelor's degree in Computer Science

Degree in Information Technology

Herramientas

Splunk

ELK Stack

Descripción del empleo

More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35 years of experience. We are leaders in digital technology services, providing large-scale technological solutions to major companies.

We are seeking a Senior Mulesoft Platform Support Engineer to lead the operational support and maintenance of the Mulesoft Anypoint Platform. This role involves ensuring high availability, performance, and reliability of integration services across the organization.

High proficiency in English is required.

Responsibilities include:

1. Overseeing the deployment and management of APIs and integrations on CloudHub and hybrid environments.
2. Implementing and managing monitoring solutions to proactively identify and resolve issues.
3. Leading incident response efforts and performing root cause analysis for platform-related problems.
4. Collaborating with development and infrastructure teams to optimize platform performance.
5. Mentoring junior team members and providing technical guidance.

Minimum qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 5+ years of experience in IT operations or platform support roles.
• In-depth knowledge of Mulesoft Anypoint Platform components.
• Experience with monitoring and logging tools such as Splunk or ELK Stack.
• Strong understanding of cloud infrastructure and networking concepts.
• English at least C1 level.

We offer numerous benefits including:

• Health Care Plan, Internet Connectivity, Life and Accident Insurances.
• Free access to training platforms.
• Work-life balance measures such as flexibility, WFH or remote work policies, and compressed hours during summertime.