Technical Support Engineer

JR Spain; España; A distancia; EUR 40.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player in energy storage solutions is seeking a Technical Support Engineer to provide exceptional support to customers. This remote role offers a unique opportunity to engage in the rapidly growing energy sector, ensuring clients receive top-tier assistance with their energy storage systems. The ideal candidate will possess strong technical support experience, fluency in Italian or German, and a passion for problem-solving. Join a dynamic team and contribute to innovative solutions in energy storage while enjoying competitive compensation and great benefits.

Formación

• Experience in technical support or customer service roles.
• Strong problem-solving skills and a customer-focused approach.

Responsabilidades

• Track and manage customer inquiries through the ticket system.
• Provide 1st-level customer support ensuring efficient issue resolution.
• Offer technical assistance over the phone to troubleshoot energy storage solutions.

Conocimientos

Technical Support

Customer Service

Problem-Solving

Fluency in Italian or German

Fluency in Hungarian, Dutch, Swedish, Romanian or Czech

Descripción del empleo

Social network you want to login/join with:

Technical Support Engineer - Spain (Remote) - €40,000 - 50,000 + Great Benefits

*Please note, for this role you need to speak either Italian or German fluently, as well as one of the following languages: Hungarian, Dutch, Swedish, Romanian or Czech.*

Company overview:

We are currently working with an industry leader in energy storage solutions who are seeking a Technical Support Engineer to join their team. This is an exciting opportunity to contribute to the rapidly growing energy storage sector by providing top-tier support to customers and clients.

Your Role:

As a Technical Support Engineer, you will:

• Track and manage customer inquiries through the ticket system.
• Provide 1st-level customer support, ensuring efficient issue resolution.
• Offer technical assistance over the phone, helping customers troubleshoot and optimize their energy storage solutions.

Key requirements:

• You will need to speak either Italian or German fluently for this position, as well as one of the following languages: Hungarian, Dutch, Swedish, Romanian or Czech.
• Experience in technical support, customer service, or IT support.
• Knowledge of energy storage systems (highly beneficial but not essential).
• Strong problem-solving skills and a customer-focused approach.

How to apply:

If you'd be interested in this exciting opportunity, please submit your CV directly in response to this job advert and we will be in touch with you soon!