Technical Support Advisor (English - speaking)

Nexa; Córdoba; A distancia; EUR 24.000 - 30.000; Jornada completa

Descripción de la vacante

Nexa is hiring Technical Support Agents fluent in English and another language to assist with technical support for a global software company. This full-time remote position offers a dynamic work environment, training in advanced technologies, and excellent career opportunities.

Servicios

A dynamic and multicultural work environment

Financial assistance for relocation if outside La Coruña

Formación

• Fluent in English and one of the following: Italian, Polish, Spanish, or German.
• Mandatory previous experience as an IT support Agent.
• Empathy and professionalism in customer interactions.

Responsabilidades

• Assist with technical support for a leading global software development company.
• Handle customer interactions with professionalism.
• Use critical thinking for effective problem-solving.

Conocimientos

Strong communication and interpersonal skills

Critical thinking

Empathy

Educación

Experience or training in IT technologies

Previous experience as an IT support Agent

Herramientas

Cloud technologies

Microsoft Windows

Descripción del empleo

Are you looking to start or grow your career in the technology and software industry? We’re hiring Technical Support Agents with fluent English and one of the following languages: Italian, Polish, Spanish, or German, to assist with a project for a leading global software development company.

Start Date: June 23, 2025

Work Mode: Remote from Spain, except the islands and Galicia region, they are not included.

Requirements:

• Strong communication and interpersonal skills
• Experience or training in IT technologies, particularly Cloud, Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, Microsoft Windows
• Mandatory previous experience as an IT support Agent
• Critical and logical thinking for effective problem-solving
• Empathy and professionalism when handling customer interactions
• Eu passport
  
  
  

What We Offer:

• Full-time contract (39 hours per week), Monday-Friday
• A dynamic and multicultural work environment
• Great work-life balance
• Extensive training in cutting-edge technologies and highly demanded market skills
• Excellent career development opportunities, both nationally and internationally
• Financial assistance for relocation if you are living outside La Coruña