Technical Support Advisor

Cbtalents; Badajoz; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading global software development company is seeking Technical Support Agents fluent in English and another language (Italian, Polish, Spanish, or German). Candidates must have strong IT skills and prior experience in support roles. Enjoy a full-time remote position with training and career growth opportunities.

Servicios

Dynamic and multicultural work environment

Extensive training in cutting-edge technologies

Career development opportunities

Financial assistance for relocation

Formación

• Strong communication and interpersonal skills required.
• Previous experience in IT support is mandatory.
• Must have experience/training in IT technologies.

Responsabilidades

• Assist customers with IT related issues.
• Provide technical support and solutions.
• Handle customer interactions professionally.

Conocimientos

Strong communication

Interpersonal skills

Empathy

Professionalism

Critical thinking

Logical thinking

Educación

Experience or training in IT technologies

Previous experience as an IT support Agent

Herramientas

Cloud technologies

Office

Outlook

OneDrive

Exchange

SharePoint

Lync Server

Windows

DHCP

SQL

Active Directory

VOIP

VMware

Troubleshooting

VPN

Technical Support

Software Applications

Descripción del empleo

Are you looking to start or grow your career in the technology and software industry? We are hiring Technical Support Agents with fluent English and one of the following languages: Italian, Polish, Spanish, or German to assist with a project for a leading global software development company.

Work Mode : Remote from Spain, except the islands and Galicia region, which are not included.

Requirements :

• Strong communication and interpersonal skills
• Experience or training in IT technologies, particularly Cloud, Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, Microsoft Windows
• Mandatory previous experience as an IT support Agent
• Critical and logical thinking for effective problem-solving
• Empathy and professionalism when handling customer interactions

What We Offer :

• Full-time contract (39 hours per week), Monday-Friday
• A dynamic and multicultural work environment
• Extensive training in cutting-edge technologies and highly demanded market skills
• Excellent career development opportunities both nationally and internationally
• Financial assistance for relocation if you are living outside La Coruña

Key Skills :

DHCP, SQL, Active Directory, VOIP, VMware, Customer Service, Windows, Troubleshooting, Java, VPN, SharePoint, hardware, DNS, Technical Support, Software Applications

Employment Type : Full Time

Experience : [Specify years of experience]

Vacancy : 1

Location: Badajoz, Extremadura, Spain