Key Client Manager Industry

NTT Limited; Barcelona; Híbrido; EUR 70.000 - 120.000; Jornada completa

Descripción de la vacante

NTT DATA in Barcelona is seeking a Client Manager to build and nurture relationships with assigned accounts, ensuring client satisfaction and driving expansion across solutions. You’ll leverage Salesforce.com to manage opportunities, pipelines and forecasts, align stakeholders, and develop account strategies to meet revenue and retention goals.

The role requires global collaboration, a hybrid work model, and strategic planning across geographies.

Formación

• Strong sales business acumen with planning and tools to meet business requirements.
• Proven client engagement and management across the client lifecycle.
• Deep knowledge of NTT DATA's offerings, client apps, use cases and market trends.
• Ability to identify and advance opportunities at assigned clients and prospects.
• Extensive experience in global partner management and sales environments.

Responsabilidades

• Build and nurture relationships with assigned accounts, ensuring client satisfaction.
• Drive expansion across all solution areas and meet revenue targets.
• Use tools like Salesforce.com to manage accounts, opportunities, pipelines and forecasts.
• Develop and implement account strategies while aligning with stakeholders.
• Collaborate across the global office network to deliver exceptional client experiences.

Conocimientos

Sales acumen

Client engagement

Relationship management

Opportunity identification

Global partner experience

CRM proficiency

Stakeholder alignment

Collaboration

Independent work

Business degree

Educación

Bachelor's degree in business or related field

Herramientas

Salesforce.com

Descripción del empleo

Continue to make an impact with a company that is pushing the boundaries of what is possible.

At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society.

Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges.

It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements.

That’s why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA

As a Client Manager at NTT DATA, your role will center on building and nurturing relationships with our assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas.

You’ll use our state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions that address their specific business requirements.

You’ll manage and grow relationships by leveraging strategic thinking and advanced planning skills, coordinating with our global network of offices to deliver exceptional client experiences.

Your focus will include meeting revenue and margin targets while minimizing client churn and maximizing retention.

By utilizing your extensive knowledge of the latest technology sales methods and trends, you will develop and implement account strategies.

You’ll work closely with key stakeholders to realize business opportunities, contribute to revenue growth, and support clients throughout their buying lifecycle.

Your day will involve using tools like Salesforce.com to manage accounts, opportunities, pipelines, and forecasts.

You will analyze the client’s situation, plan strategically, and navigate various geographies to drive sales engagement and meet quota targets.

Acting as the first point of contact, you’ll address client issues and ensure consistent client satisfaction.

You will use your expertise to transform clients' needs into actionable solutions, helping them achieve their business goals with our services.

To thrive in this role, you need to have:

• Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements.
• Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth.
• Deep knowledge of NTT DATA's offerings, client applications, use cases, and market trends.
• Ability to identify and advance opportunities at assigned clients and prospects.
• Extensive experience in global partner management and sales environments, with a focus on business development.
• Proficiency in using Salesforce.com or other CrM platforms.
• Capability to drive alignment to a common vision across multiple stakeholders.
• A collaborative mindset and the ability to adapt communication styles for diverse audiences.
• Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals.
• A bachelor's degree or equivalent in business or a sales-related field.

Workplace type: Hybrid Working

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.

We are committed to providing an environment free of unfair discrimination and harassment.

We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Your career here is about believing in yourself and taking on great opportunities and new challenges.

It’s about growing your skills and expertise in your current role and preparing yourself for the future.

That’s why we encourage you to take every opportunity to grow your career within our great global team.