Technical Services Agent (English-Speaking)

Nexa; Málaga; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading company in IT support is seeking a Technical Support Specialist to join their multicultural team in Málaga, Spain. The role requires proficiency in Microsoft Cloud technologies and involves providing exceptional technical assistance to clients. The ideal candidate will thrive in a collaborative environment and have strong communication skills in English, along with experience in data formats. Opportunities for career development and extensive training in new technologies are provided.

Servicios

Dynamic work environment

Great work-life balance

Extensive training opportunities

Career development opportunities

Formación

• Fluent in English (C2) and one of the following: Italian, Polish, Spanish or German.
• Experience with Microsoft environments and Cloud technologies is essential.

Responsabilidades

• Provide top-tier technical assistance and troubleshooting to end-users.
• Support and maintain Microsoft environments, including Office, OneDrive, and Exchange.
• Handle incidents involving data formats and file compatibility.

Conocimientos

Technical assistance

Troubleshooting

Microsoft Cloud technologies

Data formats

Clear communication

Solution-oriented mindset

Descripción del empleo

We're Hiring: Technical Support Specialist (English-Speaking) and one of the following languages: Italian, Polish, Spanish or German.

Location: Spain

Full-time | English fluency required C2

Are you passionate about IT support and thrive on solving technical challenges? We’re looking for a Technical Support Specialist with strong experience or training in Microsoft and Cloud technologies to join our growing team.

Key Responsibilities:

• Provide top-tier technical assistance and troubleshooting to end-users
• Support and maintain Microsoft environments including:
• Microsoft Office
• Outlook
• OneDrive
• Exchange
• SharePoint
• Lync Server
• Microsoft Windows
• Handle incidents involving data formats and file compatibility
• Communicate clearly with users to resolve issues efficiently
  
  
  

What We’re Looking For:

• Strong knowledge and hands-on experience with Microsoft Cloud technologies
• Proficiency in data formats (CSV, XML, JSON, etc.)
• Clear and professional communication in English (written and spoken)
• A proactive, solution-oriented mindset
  
  
  

What We Offer:

• Full-time contract (39 hours per week), Monday-Friday
• A dynamic and multicultural work environment
• Great work-life balance
• Extensive training in cutting-edge technologies and highly demanded market skills
• Excellent career development opportunities, both nationally and internationally
  
  
  

Why Join Us?

Collaborative and international team environment

Opportunities for growth and continuous learning

If you're experienced with these platforms and ready to make an impact, we want to hear from you!

Apply now or reach out for more info.

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