Technical Service Representative - Packaging Coatings Iberia & EMEA

PPG; Barcelona; Presencial; EUR 55.000 - 75.000; Jornada completa

Descripción de la vacante

PPG is seeking a Technical Service Specialist to provide application support for Food & General Line customers across Iberia and EMEA, collaborating with sales, R&D, quality and operations teams to optimize lacquer application and coating performance. This role entails extensive on-site engagement and travel up to 75-80% to customer locations.

You will lead product validation and technical assessments, communicate findings, and drive long-term business growth by delivering outstanding technical

Formación

• Bachelor's degree in Chemistry or related field.
• Experience in Technical Service, Product Development, Quality, Manufacturing, or Application Support.
• Fluent Spanish and professional English communication.
• Willingness to travel up to 75-80% across Iberia and customer locations.

Responsabilidades

• Deliver technical service and application support to Food & General Line customers.
• Conduct regular customer visits to support production, trials, and product implementation.
• Support lacquer application process optimization and coating performance improvement.
• Troubleshoot coating, manufacturing, and can transformation issues.
• Lead product validation, qualification, and technical assessment activities.
• Build strong relationships with customer Quality, Technical, and Operations teams.
• Collaborate with Sales, R&D, Quality, and Supply Chain to address customer needs.
• Prepare technical reports and communicate findings to stakeholders.
• Identify opportunities to improve customer processes and product performance.
• Support business growth through outstanding technical partnership and customer support.

Conocimientos

Problem solving

Communication

Customer focus

Independent work

On-site engagement

Educación

Bachelor's degree in Chemistry/Chemical Engineering/Materials Science

Descripción del empleo

Mission

Provide technical service and application support to Food & General Line customers across Iberia and EMEA. Partner with customers to optimize lacquer application, can manufacturing and can transformation processes, support product trials and validations, and resolve technical challenges. Acting as a key liaison between customers and internal teams, you will drive product performance, customer satisfaction and long-term business growth through extensive on-site engagement.

Mission

Provide technical service and application support to Food & General Line customers across Iberia and EMEA. Partner with customers to optimize lacquer application, can manufacturing and can transformation processes, support product trials and validations, and resolve technical challenges. Acting as a key liaison between customers and internal teams, you will drive product performance, customer satisfaction and long-term business growth through extensive on-site engagement.

Key Responsibilities

• Deliver technical service and application support to Food & General Line customers.
• Conduct regular customer visits to support production, trials, and product implementation.
• Support lacquer application process optimization and coating performance improvement.
• Troubleshoot coating, manufacturing, and can transformation issues.
• Lead product validation, qualification, and technical assessment activities.
• Build strong relationships with customer Quality, Technical, and Operations teams.
• Collaborate with Sales, R&D, Quality, and Supply Chain to address customer needs.
• Prepare technical reports and communicate findings to stakeholders.
• Identify opportunities to improve customer processes and product performance.
• Support business growth through outstanding technical partnership and customer support.

Requirements

• Bachelor's degree in Chemistry, Chemical Engineering, Mechanical Engineering, Materials Science, or a related field.
• Experience in Technical Service, Product Development, Quality, Manufacturing, or Application Support.
• Knowledge of coatings, lacquers, industrial paints, or related technologies.
• Understanding of coating application processes and performance evaluation.
• Experience within metal packaging, food can manufacturing, or related industries is highly desirable.
• Strong problem-solving and root cause analysis skills.
• Customer-oriented mindset with excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Fluent Spanish and professional English communication skills.
• Availability to travel extensively (up to 75-80%) across Iberia and customer locations.

About Us

PPG: WE PROTECT AND BEAUTIFY THE WORLD®

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email [e-mail].

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.