Technical Operations & NOC Support (Distribution)

Deluxe; Barcelona; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading service provider in media and entertainment, located in Barcelona, is seeking a Technical Operations & NOC Support specialist. The ideal candidate will manage technical support for cinemas, coordinate live events, and ensure quality in operations. Strong Linux knowledge and teamwork are essential. This is a full-time, permanent position.

Formación

• Strong communication skills and excellent time management.
• Ability to prioritize workload with a sense of urgency.
• Strong aptitude for learning new applications and tools.

Responsabilidades

• Answering technical support calls and emails from cinemas.
• Commissioning, installation, setup, and maintenance of servers.
• Performing integrity tests of Digital Cinema content files.
• Monitoring the CDN to ensure readiness and efficiency.
• Live Events technical support, including setup and monitoring.

Conocimientos

Linux knowledge

Network protocols knowledge

Strong communication skills

Teamwork

Detail-oriented

Ability to multitask

Descripción del empleo

Overview

Technical Operations & NOC Support (Distribution)

Description

Description

As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented and experienced industry individuals worldwide. For more information, please visit

Full-Time, Permanent Position

Location : Barcelona, Spain

Responsibilities

• Answering technical support calls and emails from cinemas
• Commissioning, installation, setup and maintenance of servers and media players
• Performing integrity tests of Digital Cinema content files
• Performing diagnostic checks on servers and media players
• Monitoring the CDN to ensure readiness and efficiency
• Upgrade the CDN to increase content delivery capacity
• Content Management and data I / O activities
• On call availability for shifts on nights, weekends (one per month approx) and during Live Events
• Live Events technical support: coordination with third party tech partners and second level support, set up and monitoring media players, help desk during the event
• Maintain constant communication with managers, staff and vendors to ensure proper operations of the company
• Implement and maintain quality protocols
• Help to increase the efficiency of existing processes and procedures to enhance the company’s internal capacity.

Key Requirements

The ideal candidate will have strong communication skills, with excellent time-management, as well as :

• Linux knowledge
• Network protocols knowledge
• Teamwork, extremely detail-oriented, ability to multitask and work with tight deadlines
• The ability to prioritize workload combined with a sense of urgency, working well under pressure and meeting multiple critical deadlines daily
• Strong aptitude for learning new applications, tools and workflows
• A background in audiovisual content and film distribution is desirable but not required