Technical Onboarding Specialist, AECO

Autodesk, Inc.; Barcelona; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading company in the AECO industry seeks a Technical Onboarding Specialist to enhance customer success through effective onboarding of Autodesk solutions. The role involves technical guidance, content creation, and relationship management, requiring a strong background in engineering and project management.

Formación

• Deep knowledge of industry needs in Architecture, Construction, and Engineering.
• Ability to learn quickly and adapt in a fast-paced environment.
• Strong relationship-building and communication skills.

Responsabilidades

• Provide technical guidance to help customers adopt Autodesk technology.
• Design and maintain the Fast Track Onboarding service catalog.
• Create and deliver digital content for end-users.

Conocimientos

Project Management

Technical Guidance

Communication

Relationship Building

Content Creation

Educación

Bachelor's degree in Architectural, Civil, or Construction engineering

Herramientas

Autodesk Revit

Civil3D

Autodesk Construction Cloud

Dynamo

Generative Design

Descripción del empleo

Technical Onboarding Specialist, AECO page is loaded

Technical Onboarding Specialist, AECO

Apply locations Barcelona, ESP Dublin, IRL AMER - Canada - Quebec - Montreal - 10 Rue Duke Montreal, QC, CAN Bengaluru, IND time type Full time posted on Posted 13 Days Ago job requisition id 25WD87493

Job Requisition ID #

25WD87493

French job description to follow!/La description de poste en français se trouve plus bas!

Position Overview

As a Technical Onboarding Specialist for Customer Technical Success (CTS) focusing on the Architecture, Engineering, Construction & Operations (AECO) industries at Autodesk, you will serve as a deployment coordinator, demonstrating both technical and program governance capabilities. You will design, build, and maintain strategic FastTrack Onboarding services, providing technical deployment guidance and best practices to help customers adopt Autodesk AECO Solutions. Supporting discovery and delivery of onboarding sessions and establishing relationships with customers, partners, and internal teams, you will leverage Autodesk Technology to help customers overcome barriers and accelerate their business outcomes.

Responsibilities

• Demonstrate expertise in Autodesk AECO solutions and provide technical guidance to help customers adopt Autodesk technology and achieve their business goals.
• Design, build, and maintain the Fast Track Onboarding service catalog to enhance customer success and product adoption.
• Support customer discovery and delivery of onboarding sessions, reducing deployment time and increasing Autodesk Solutions usage.
• Create and deliver digital content for end-users via 1:1 and group sessions, ensuring quality and relevance to customer challenges.
• Collaborate with internal teams to drive deployment efforts and build strong customer relationships.

Minimum Qualifications

• Deep knowledge of industry needs and workflows in Architecture, Construction, and Engineering.
• Bachelor's degree or equivalent in Architectural, Civil, or Construction engineering.
• Expertise in Autodesk Revit, Civil3D, and/or Autodesk Construction Cloud in a production setting.
• Additional knowledge of Autodesk Platform Solutions, Dynamo, Generative Design is a plus.
• Ability to learn quickly and adapt in a fast-paced environment.
• Proven project management skills and ability to prioritize.
• Strong relationship-building skills with customers.
• Excellent communication skills in English, capable of conveying complex technical information clearly.
• Content creation skills for internal and customer-facing audiences.