Technical Implementations Associate

JR Spain; Barcelona; Presencial; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

A leading financial services provider in Barcelona is looking for a Technical Implementations Associate. In this role, you will manage client relationships, enhance service quality, and oversee complex portfolios. Candidates must have over 3 years of experience in customer service or finance, with strong communication and organizational skills. This position offers an opportunity to develop your career in a dynamic environment.

Formación

• 3+ years in customer service, operations, treasury, sales, or portfolio management, preferably in banking or financial services.
• Ability to use data for metrics and reporting.
• Excellent organizational, communication, and interpersonal skills.

Responsabilidades

• Integrate, learn, and build your career from Day 1.
• Develop client relationships; proactively identify issues; recommend service improvements.
• Mentor team members and handle complex, high-profile portfolios.

Conocimientos

Customer service excellence

Operations management

Strategic and tactical skills

Organizational skills

Data analysis

MS Office proficiency

Educación

College degree

Descripción del empleo

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Technical Implementations Associate, Barcelona

Location: Barcelona, Spain

Job Category: Other

EU work permit required: Yes

Job Reference:

759380601819942092832460

Job Views:

1

Posted:

23.07.2025

Expiry Date:

06.09.2025

Job Description:

As a Client Service Associate, you are a trusted member of the client's team and deeply connected to deliver growth and success for an assigned portfolio. You will serve as the primary point of contact for each client, managing transactional accounts and complex treasury products within the US and globally.

Responsibilities

• Integrate, learn, and build your career from Day 1.
• Develop client relationships; proactively identify issues; recommend service improvements.
• Collaborate with other teams to solve problems and initiate change for service enhancements.
• Learn industry products and develop a risk appetite to safeguard the firm and clients.
• Adhere to policies for client requests and continually improve client relationships.
• Mentor team members and handle complex, high-profile portfolios.
• Work independently and in teams to maximize productivity.
• Identify process inefficiencies and propose improvements.
• Understand client organization and leverage products to add value.
• Lead initiatives outside immediate responsibilities.
• Maintain a positive attitude, take ownership, and communicate effectively.
• Build strong internal relationships across departments.

Experience

• 3+ years in customer service, operations, treasury, sales, or portfolio management, preferably in banking or financial services.
• College degree preferred.
• Strong strategic and tactical skills.
• Excellent organizational, communication, and interpersonal skills.
• Ability to use data for metrics and reporting.
• Proficient in MS Office.

J.P. Morgan is a global leader in financial services, committed to diversity and inclusion. We are an equal opportunity employer and provide accommodations for religious practices and disabilities.