Technical Consultant (Remote)

buscojobs España; Zaragoza; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading software development company seeks a motivated Technical Support Advisor to provide assistance on cloud-based products and Microsoft software. Join a diverse team and optimize your career while providing exceptional support to clients in a remote arrangement, except for those in Galicia, where a hybrid option is available.

Servicios

Extensive training on products and cloud technologies

Fully remote position

Formación

• Fluent in English; other languages like Italian, Polish, or Spanish advantageous.
• Experience as an IT Technician or in a similar role is beneficial.
• Strong focus on cloud technologies and Microsoft products.

Responsabilidades

• Provide technical support to clients on software and cloud products.
• Troubleshoot and resolve customer issues via phone, email, or chat.
• Assist clients with Office, Outlook, OneDrive, and SharePoint.

Conocimientos

Technical assistance

Troubleshooting

Cloud technologies

Microsoft products

Fluency in English

Proficiency in additional languages

Educación

Training or experience in IT technologies/products

Descripción del empleo

Workster is partnering with a world-leading software development company to find a motivated and skilled Technical Support Advisor for their team. Join a dynamic, multicultural environment and start or further your career in the technology and software industry.

Provide technical assistance and support to clients on software and cloud-based products, including Office, Outlook, OneDrive, Exchange, SharePoint, and Microsoft Windows.

Troubleshoot and resolve customer issues related to cloud technologies, offering solutions via phone, email, or chat.

Fluent in English (Native level); proficiency in additional languages (Italian, Polish, Spanish, Hungarian, or Czech) is a strong advantage.

Training or experience in IT technologies / products, with a focus on cloud technologies and Microsoft products (Office, Outlook, Onedrive, Exchange, SharePoint, Lync Server).

Experience as an IT Technician or in a similar technical support role is beneficial but not required.

Full-time position (39 hours per week), Monday to Friday.

Fully remote position within Spain, except for the islands. If you reside in Galicia, the role is hybrid.

Extensive training on products, cloud technologies, and highly sought-after skills in the market.