Technical Assistant Person – Full Remote – EU Institutions

TheWhiteam; Bilbao; A distancia; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading IT consultancy firm is seeking a Technical Assistant Person to provide remote technical support for IT systems in EU Institutions. The role includes assisting with system installation and maintenance, troubleshooting technical issues, and collaborating on data validation. Candidates should have at least 3 years of experience in technical support and possess strong knowledge of IT systems and networks. Proficiency in MS Office is essential, along with good communication skills.

Formación

• At least 3 years of experience in technical support or IT operations.

Responsabilidades

• Providing technical support for IT systems, applications, and infrastructure.
• Assisting with hardware and software installation, configuration, and maintenance.
• Troubleshooting technical issues and supporting data validation.
• Contributing to testing and deployment.
• Maintaining documentation and collaborating with internal teams.

Conocimientos

Solid knowledge of IT systems, networks, and data formats (XML, API, etc.)

Good communication and problem-solving skills

Fluent in English; additional languages are a plus

Proficiency in MS Office

Familiarity with ticketing tools (e.g., Jira, ServiceNow)

Descripción del empleo

Technical Assistant Person – Full Remote – EU Institutions

Join us to apply for the Technical Assistant Person – Full Remote – EU Institutions role at TheWhiteam .

This position involves providing technical support for IT systems, applications, and infrastructure, assisting with hardware and software installation, configuration, and maintenance, troubleshooting technical issues, supporting data validation and system integration, contributing to testing and deployment, maintaining documentation, and collaborating with internal teams to meet technical requirements.

Knowledge and Skills

• Solid knowledge of IT systems, networks, and data formats (XML, API, etc.)
• At least 3 years of experience in technical support or IT operations
• Good communication and problem-solving skills
• Fluent in English; additional languages are a plus
• Proficiency in MS Office and familiarity with ticketing tools (e.g., Jira, ServiceNow)

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting

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Note

This job posting is active and not expired.

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