Technical Architect Salesforce

buscojobs España; Zaragoza; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

Une entreprise de technologie dynamique recherche un Architecte Technique spécialisé en Salesforce pour rejoindre son équipe. Dans ce rôle, vous serez responsable de la définition des architectures, en veillant à la cohérence des conceptions et en guidant les équipes techniques dans la mise en œuvre de solutions complexes, notamment la transition vers Service Cloud Voice. Ce poste offre une opportunité d'influer sur des projets innovants et de travailler avec des outils à la pointe de la technologie dans un environnement inclusif.

Formación

• Expérience confirmée en tant qu'Architecte Technique ou poste similaire.
• Connaissance de Service Cloud Voice et transition depuis Zendesk.
• Capacité à documenter et spécifier les exigences.

Responsabilidades

• Définir et maintenir des cadres architecturaux, évaluer les logiciels.
• Fournir un leadership technique et un soutien aux équipes de développement.
• Évaluer l'impact commercial des décisions techniques.

Conocimientos

Architecture logicielle

Conception de solutions complexes

Leadership

Gestion de projet

Herramientas

Service Cloud Voice

Zendesk

MySQL

SQL Server

Windows

UNIX

Descripción del empleo

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HRBP, HR Country Manager Iberia & IT Recruiter

We are seeking an experienced Technical Architect (Salesforce) to join our dynamic team.

Key Responsibilities :

• Define and maintain architectural frameworks, patterns, processes, standards, and guidelines related to systems, business, or data architecture.
• Translate business requirements into system qualities and repeatable design strategies, such as adaptability, scalability, availability, and security.
• Lead and guide the technical team in developing project architectures, ensuring consistency with the initial design.
• Evaluate and select appropriate software or hardware, suggesting integration methods, focusing on Service Cloud Voice and Zendesk replacement solutions.
• Oversee the development team's progress to ensure adherence to architectural standards and initial design.
• Provide technical leadership and support to software development teams, especially in implementing and integrating Service Cloud Voice.
• Conduct code reviews and offer guidance in system design and troubleshooting.
• Stay updated on emerging technologies and design approaches; advise on their adoption, including transitioning from Zendesk to Service Cloud Voice.
• Collaborate with project managers and staff to develop budgets and timelines for solutions.
• Assess the business impact of technical decisions, particularly during Zendesk to Service Cloud Voice transitions.
• Lead and mentor developers and architects, ensuring effective solution delivery.
• Facilitate team meetings and communicate project goals and progress clearly.
• Coordinate team efforts to meet project timelines and business objectives.

Requirements :

• Proven experience as a Technical Architect or similar role, with a strong background in software architecture and development.
• Experience designing and implementing complex solutions, including Service Cloud Voice and Zendesk replacements, with familiarity in operating systems like Windows and UNIX, and databases such as MySQL and SQL Server.
• Knowledge of Service Cloud Voice and experience transitioning from Zendesk or similar platforms.
• Strong understanding of architectural design principles, patterns, and best practices.
• Proficiency with software engineering tools and the software development lifecycle.
• Ability to document requirements and specifications.
• Leadership skills to guide and mentor teams.

OSF Digital is proud to be an equal opportunity employer, fostering an inclusive community of professionals driving digital transformation worldwide. We welcome all individuals and do not discriminate based on gender identity, race, ethnicity, disability, sexual orientation, or other protected categories.

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