Technical Analyst

Experian Health; Granada; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

Experian Health, a leader in data and technology, is seeking a DA Application Support specialist to provide technical support and service to clients. The role involves resolving incidents, enhancing systems, and ensuring high service levels. Join a company recognized for its commitment to DEI and work/life balance.

Servicios

Work/life balance

Development programs

Diversity and Inclusion initiatives

Wellness programs

Formación

• IT Degree or equivalent standard.
• Good SQL knowledge.
• Approximately 3 years of working experience in application/customer support.

Responsabilidades

• Provide 2nd line business and technical product support to clients.
• Handle live product configuration incidents including investigation and resolution.
• Contribute to system enhancements and optimisations.

Conocimientos

SQL

Educación

IT Degree

Descripción del empleo

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Working in DA Application Support contributing to customer support and service levels by providing 2nd line business and technical product support to clients using the Experian Core DA product set. Work will include dealing with live product configuration incidents (including investigation & resolution), system enhancements (requirements definition and implementation), and system optimisations.

Qualifications

• IT Degree or equivalent standard.
• Good SQL knowledge.
• Approximately 3 years of working experience in the field of application / customer support.

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work / life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

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