Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)

Velenosimeredith; Madrid; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading company in cloud solutions is seeking a Tech Support Agent fluent in Italian, Polish, Czech, Hungarian, or Spanish, with C1-C2 English proficiency. The role involves providing technical support to clients using cloud-based platforms. Enjoy a fully remote work model and opportunities for career growth within international tech companies.

Servicios

Competitive salary with performance bonuses

Permanent contract under Spanish labor law

Full remote flexibility

Career growth opportunities

Access to technical certifications and ongoing learning

Formación

• Previous experience in tech support, cloud solutions, or similar roles.

Responsabilidades

• Provide first-level technical support to B2B or B2C clients.
• Troubleshoot issues and guide users via chat, email, or phone.
• Collaborate with engineering and product teams for escalations.

Conocimientos

Fluent in Italian

Fluent in Polish

Fluent in Czech

Fluent in Hungarian

Fluent in Spanish

C1-C2 English proficiency

Descripción del empleo

Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungarian or Spanish)

Join to apply for the Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungarian or Spanish) role at Velenosi & Meredith Consulting.

Position Details:

• Language requirements: Fluent in one of the following: Italian, Polish, Czech, Hungarian, or Spanish, plus English C1-C2
• Contract type: Permanent (contrato indefinido)
• Work model: 100% remote (residing in Spain required)
• Field: Technical Customer Support for cloud services, SaaS, digital tools
• Schedule: Monday to Friday (no night shifts)
• Training: Fully paid

Your Responsibilities:

• Provide first-level technical support to B2B or B2C clients using cloud-based platforms
• Troubleshoot issues and guide users via chat, email, or phone
• Collaborate with engineering and product teams for escalations and improvements
• Create and update internal documentation and FAQs

What We Offer:

• Competitive salary with performance bonuses
• Permanent contract under Spanish labor law
• Full remote flexibility
• Career growth opportunities within international tech companies
• Access to technical certifications and ongoing learning

Who We're Looking For:

• Already residing in Spain
• Native in one of the listed languages and C1-C2 English proficiency
• Previous experience in tech support, cloud solutions, or similar roles

To Apply:

Send your CV to [e-mail] or contact via WhatsApp: [phone].