Tech Infrastructure Support Specialist

beBeeITSpecialist; Barcelona; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading bioinformatics company seeks an IT Operations Specialist to enhance their IT infrastructure. The role involves managing technical support, ensuring system integrity, and collaborating with external providers. This full-time position offers opportunities for professional development with home office days, promoting a dynamic and growth-focused environment.

Servicios

Home office days

Opportunities for professional development

Friday home office

Occasional travel to clients or industry events

Formación

• 2+ years of experience in IT support/system administration.
• Knowledge in routing, switching, and DNS.
• Experience with Linux servers and cloud platforms like AWS.

Responsabilidades

• Provide technical support across the company.
• Manage user onboarding/offboarding and access control.
• Coordinate with external providers for asset acquisition.

Conocimientos

Networking knowledge

Troubleshooting

Technical support

Linux

Automation

Cloud platforms

Educación

Certificate in Computer Engineering

Certifications in DevOps or Systems Administration

Herramientas

Docker

Git

VS Code

Grafana

Prometheus

Descripción del empleo

Job Opportunity : IT Operations Specialist

Sequentia is a renowned provider of comprehensive bioinformatics and software solutions across various sectors, including diagnostics, drug discovery, medical and academic research, plant biology, and food technologies. With over 15 years of experience in bioinformatics and sustained investments in Research and Development (R&D), we have successfully executed over 700 bioinformatics projects globally, with clients spanning 63 countries. Our team has published over 70 papers in esteemed journals, achieving an impressive H-index of 130.

We are currently seeking a skilled IT Operations Specialist to support our business activities. This is an exciting opportunity to contribute to the development and maintenance of a robust and secure IT infrastructure in a dynamic and highly innovative environment. The role is key to ensuring smooth internal operations, supporting our cloud and on-premise platforms, and helping us scale our technological backbone in alignment with our mission to deliver excellence in bioinformatics.

Key Responsibilities :

• Provide technical support across the company (computer systems, networks, IT equipment, software, and tools).
• Manage user onboarding / offboarding, access control, and IT asset tracking.
• Document IT processes and maintain records of issues and solutions.
• Contribute to compliance documentation when needed and perform reporting.
• Coordinate with external providers for asset acquisition and outsourced support.

Requirements :

• Certificate in Computer Engineering, Telecommunications, Information Technology, or similar fields.
• Relevant DevOps or systems administration certifications are positively valued.
• At least 2 years of experience in IT support and / or system administration, including :
• Networking knowledge (routing, switching, DNS, essential protocols).
• Familiarity with high-performance data storage platforms (e.g.,)
• Experience with monitoring systems for infrastructure and storage.
• Experience troubleshooting hardware and software issues (Linux, Windows, macOS, office applications, etc.).
• Experience working with Linux servers, Docker containers, and basic orchestration systems (e.g.,)
• Performing system updates, data backups, and recovery (on-premise / cloud).
• Bash, Python) with minimal coding capability for task automation or troubleshooting.
• Experience using tools like VS Code, Git, monitoring platforms (e.g., Grafana, Prometheus).
• Exposure to cloud platforms (e.g., AWS, GCP).
• Spanish - Professional proficiency (B2-C1)

English - Professional proficiency (B2-C1)

Availability to work on-site during designated office days

Ability to reach the office quickly (max 1h) during remote days, if urgent on-premise IT intervention is needed

What We Offer :

Full-time (40 h / week)

Home office days

Office-based with occasional travel to meet clients or attend industry events.li>

Friday home office

Opportunities for professional development and career advancement