Team Member - Ames

LOF-Xpress; Ames; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

Ein innovatives Unternehmen sucht einen engagierten Teammitglied, der in einem dynamischen Umfeld arbeitet. In dieser Rolle bieten Sie unseren Kunden einen schnellen, zuverlässigen und freundlichen Service, während Sie an einem automatisierten Prozess teilnehmen. Sie werden in der Lage sein, Ihre Fähigkeiten im Kundenservice zu nutzen und in einem Team zu arbeiten, um die Erwartungen an die Servicegeschwindigkeit zu erfüllen. Wenn Sie eine Leidenschaft für exzellenten Service haben und in einem sich ständig weiterentwickelnden Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Servicios

Bezahlte Freizeit

401(k) Altersvorsorge

Medizinische, zahnärztliche und Augenversicherung

Umfassende Schulung vor Ort

Formación

• Erfahrung im Kundenservice und Teamarbeit erforderlich.
• Bereitschaft, in einem schnelllebigen Umfeld zu arbeiten.

Responsabilidades

• Begrüßung der Kunden und Schaffung einer einladenden Atmosphäre.
• Sichere Bedienung von Werkzeugen und Maschinen.

Conocimientos

Kundenservice

Teamarbeit

Kommunikationsfähigkeiten

Aufmerksamkeit für Details

Educación

High School Diplom oder gleichwertig

Herramientas

Power Tools

Descripción del empleo

LOF Xpress Oil Change is currently seeking a highly organized and energetic individual to join our team as a Team Member working shifts Monday through Friday (shifts vary between 5:45am-7:30pm) as well as Saturday and Sunday in Ames. As a Team Member, you will be responsible for providing a fast, reliable, and friendly service to our customers. You will be working in an automated process that begins with kiosks and requires you to maintain the machines, operate the drive-thru window, and perform the services the customer requests. The successful candidate will have excellent customer service skills, be able to work in a fast-paced environment, and be able to work well in a team environment.

LOF Xpress Oil Change is not just another quick-lube. Our company was built on a simple yet valuable concept - providing lube, oil, and filter changes in minutes without ever having to get out of the car. We strive to provide a quick-lube experience that is fast, reliable, and hassle-free. Our entire process is automated, from the kiosks that allow you to choose your services, to the audio and video recording of the services provided and shown on monitors for your convenience. We are changing oil changes.

Responsibilities

• Create a welcoming experience for each customer by greeting each individual.
• Safely and accurately operate company-owned tools and machinery.
• Work at a fast pace to meet speed of service expectations for LOF Xpress services.
• Accurately explain and recommend services to customers.
• Perform lube, oil, and filter changes within minutes, and on occasion, without customers having to leave their vehicles.
• Operate the point-of-sale system and handle money accurately.
• Adhere to all safety rules, conduct guidelines, and performance expectations as specified by the Team Member Handbook and Safety Manual.
• Promote and participate in a positive team culture.
• Report to all shifts on time, when scheduled, and work a varied work schedule, based on business needs.
• Be willing to cross-train and work in all areas of the facility.
• Participate in facility maintenance by participating in daily cleaning tasks and routine maintenance, including weather related tasks and tool organization and maintenance.

• High school diploma or equivalent.
• Ability to work in a fast-paced environment.
• Excellent customer service skills.
• Strong communication and interpersonal skills.
• Ability to work well in a team environment.
• Attention to detail and accuracy.
• Availability to work flexible hours.
• No previous lube technician experience is required, we will train.

Physical Demands and Work Environment

• Extended periods of time standing on hard surfaces, such as concrete floors
• Exposure to loud noises and fumes
• Exposure to outdoor conditions such as heat, cold, rain, and snow
• Frequent need to push, pull, climb (stairs, step stools, ladders), bend at the knees and waist, twist at the waist, turn head-neck-shoulders; raise and hold arms overhead, grasp and hold tools and other items with your hands
• Ability to lift and move work-related items up to 50 pounds
• Ability to use power tools, cutting tools, and other tools as necessary

A valid and current Driver's License is required.

• Competitive pay commensurate with experience/qualifications
• Competitive Benefits
• Paid Time Off
• 401(k) Retirement
• Medical, dental, and vision insurance offered for full time positions with a short waiting period

• Comprehensive on-the-job training is provided for all departments/levels

• Ability to use facilities to work on personal vehicles

Compensation

• $16 - $18 / hour based on experience in the automotive industry

LOF-Xpress Oil Change is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.