Team Leader - La Roca Outlet

Diesel; Barcelona; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

Una marca de moda internacional busca un Team Leader para su tienda en La Roca Village, Barcelona. Esta persona será responsable de liderar un equipo de asesores de cliente, logrando objetivos de ventas y ofreciendo una experiencia de compra excepcional. Se requiere experiencia previa en retail de lujo y habilidades de comunicación en español.

Servicios

Comisiones por ventas individuales

Oportunidades de desarrollo en la red de tiendas de OTB

Ambiente de trabajo inclusivo y dinámico

Formación

• Al menos 2 años de experiencia en coordinación y capacitación de un equipo de asesores.
• Historial comprobado de ventas en un entorno minorista de lujo.
• Capacidad para interactuar con clientes internacionales.

Responsabilidades

• Liderar y capacitar al equipo de asesores para ofrecer una experiencia excepcional al cliente.
• Alcanzar objetivos comerciales trabajando de manera eficiente y efectiva.
• Actuar de manera ejemplar en la ventas y construir relaciones significativas con los clientes.

Conocimientos

Coordinación de equipos

Comunicación

Mentalidad comercial

Sensibilidad hacia el lujo

Descripción del empleo

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Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.

For our Diesel Store in La Roca Village - Barcelona , we are looking for an experienced and motivated Team Leader.

Reporting to the Store Manager, the Team Leader will be responsible of leading and coaching the sales team, building Client relationships, and proactively fostering the achievement of sales goals and ensuring the delivery of an excellent Client experience, aiming at the achievement of assigned store objectives on a monthly basis.

Your key responsibilities :

• Lead the Client Advisors team, aiming at transforming each client experience into special moments by creating a hand-crafted experience
• Together with Store Management, responsible for achieving the commercial targets through an efficient and effective organization of the team and a successful management of the product
• Lead a high performing client facing and service orientated team.
• Coach and provide feedback to the team as necessary to ensure all clients are given the highest standard of experience.
• Support the Store Management in driving the store strategy to achieve the best sales performance, by understanding client desires and creating a hand-crafted 360° experience for the client
• Demonstrate best in class sales and self-leadership by playing an active role on the selling floor to provide excellent and specialized customer service and develop meaningful client relationships through CRM initiatives
• Guarantee the efficiency and effectiveness at floor level in terms of clienteling, display, merchandise, cleanliness, grooming etc. taking action to solve problems with positive outcomes

Requirements

• At least 2 years of previous experience coordinating, training and empowering a Client Advisor team
• A proven track record delivering sales in a luxury retail environment, as well in Clientelling activities
• Excellent understanding of the luxury sector and product sensitivity
• Strong communication skills and commercial mindset
• Digitally aware and open to new ways of working
• Ability to interact effectively with foreign clients
• Passion for Diesel Brand, product and heritage

Language proficiency : Spanish language is mandatory. Any additional language is considered a plus.

What We Offer

A Full Time contract

A competitive pay depending on your performance : you will have commissions on individual sales as well as an incentive on Store targets

A range of development opportunities in Diesel and OTB group Store network in Spain and abroad

A awesome, young and dynamic team

Highly inclusive working environment

As part of OTB Group, we work in a proactive environment, where everyone is challenged to achieve new goals, outstanding performances are recognized, and valuable career opportunities are provided to all employees.

For us People come first : we have an international environment with employees of 60 nationalities and more than 60% women, with 35 years as average age.

Privacy policy available here :

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Retail Apparel and Fashion

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