Team Leader - ECI Valencia

OTB; Valencia; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

OTB busca un Team Leader temporal para su tienda Diesel en Valencia, encargado de liderar un equipo en un entorno de retail de lujo. Buscamos un candidato con al menos 2 años de experiencia en un rol gerencial, que establezca relaciones con clientes y logre objetivos de ventas. Ofrecemos un contrato a tiempo completo, un salario competitivo y un ambiente de trabajo inclusivo y dinámico.

Servicios

Descuento generoso en Diesel

Oportunidades de desarrollo en la red de tiendas OTB

Comisiones por ventas individuales

Ambiente de trabajo joven y dinámico

Formación

• Experiencia previa de al menos 2 años en un rol gerencial en retail de lujo.
• Historial comprobado de ventas en un entorno minorista de lujo.
• Comprensión excelente del sector de lujo y sensibilidad al producto.

Responsabilidades

• Liderar el equipo de Asesores de Venta creando experiencias memorables para los clientes.
• Asegurar el cumplimiento de los objetivos comerciales a través de una gestión eficaz del equipo.
• Demostrar liderazgo en el área de ventas y proporcionar un servicio al cliente excepcional.

Conocimientos

Comunicación

Mentalidad comercial

Liderazgo

Orientación al cliente

Trabajo en equipo

Descripción del empleo

Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.

For our Diesel corner in ECI Valencia, we are looking for an experienced and motivated temporaryTeam Leader (cobertura de baja por maternidad).

The Team Leader will be responsible of leading and coaching the sales team, building Client relationships, and proactively fostering the achievement of sales goals and ensuring the delivery of an excellent Client experience, aiming at the achievement of assigned store objectives on a monthly basis.


Your key responsibilities:

• Lead the Client Advisors team, aiming at transforming each client experience into special moments by creating a hand-crafted experience
• Responsible for achieving the commercial targets through an efficient and effective organization of the team and a successful management of the product
• Lead a high performing client facing and service orientated team.
• Coach and provide feedback to the team as necessary to ensure all clients are given the highest standard of experience.
• Support the Store Management in driving the store strategy to achieve the best sales performance, by understanding client desires and creating a hand-crafted 360° experience for the client
• Demonstrate best in class sales and self-leadership by playing an active role on the selling floor to provide excellent and specialized customer service and develop meaningful client relationships through CRM initiatives
• Guarantee the efficiency and effectiveness at floor level in terms of clienteling, display, merchandise, cleanliness, grooming etc. taking action to solve problems with positive outcomes

Requirements

• At least 2 years of previous experience in a managerial role in luxury retail, coordinating, training and empowering a Client Advisor team
• A proven track record delivering sales in a luxury retail environment, as well in Clientelling activities
• Excellent understanding of the luxury sector and product sensitivity
• Strong communication skills and commercial mindset
• Digitally aware and open to new ways of working
• Ability to interact effectively with foreign clients
• Passion for Diesel Brand, product and heritage

Language proficiency: Spanish language is mandatory. Any additional language is considered a plus.

What we offer

A Full Time temporary contract
A competitive pay depending on your performance: you will have commissions on individual sales as well as an incentive on Store targets
A range of development opportunities in Diesel and OTB group Store network in Spain and abroad
A generous employee discount on Diesel
¬A awesome, young and dynamic team
️ Highly inclusive working environment

As part of OTB Group, we work in a proactive environment, where everyone is challenged to achieve new goals, outstanding performances are recognized, and valuable career opportunities are provided to all employees.

For us People come first: we have an international environment with employees of 60 nationalities and more than 60% women, with 35 years as average age