Systems Engineer, Public - Spain

Fortinet; Madrid; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Excellent training and development opportunities

Innovative and collaborative team environment

Job summary

Fortinet is looking for a Systems Engineer for their SecOps solutions in Madrid, Spain. This role requires expertise in pre-sales technical support and strong communication skills. You will lead the technical aspects of the sales cycle, ensuring customer needs are met. Ideal candidates will have experience in SecOps/SOC and a proven record in managing customer relationships. Fortinet offers excellent training and a collaborative work environment.

Qualifications

• Must have experience working across SecOps/SOC.
• Experience in a pre-sales engineer role, managing technical aspects of deals.
• Ability to build and maintain customer relationships.

Responsibilities

• Lead all technical aspects of a sales cycle related to SecOps.
• Be the primary technical point of contact for customers and partners.
• Maintain accurate data in CRM (Salesforce).

Skills

Experience in SecOps/SOC

Pre-sales engineering

Problem-solving skills

Customer relationship management

Technical communication

Tools

Salesforce

Job description

SPAIN

We are looking for a Systems Engineer to work closely with the Channel team, specializing in Fortinet SecOps solutions.

Job Description

Systems Engineer – SecOps (Channel)

The SecOps Systems Engineer's main mission is to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

With us you will

• Lead all technical aspects of a sales cycle related to SecOps with a wide variety of customers, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.
• Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution that outperforms the competitor offering.
• Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.
• Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever‑evolving threats.
• Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.
• Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
• Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).

Apply if you

• Have experience working across SecOps/SOC (a must)
• Are currently or have previously worked in a pre‑sales engineer role, managing end-to-end technical aspects of deals, through to technical closure.
• Can demonstrate your problem‑solving skills and how this has impacted key wins within your current organisation.
• Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.

What You Can Expect From Us

• Excellent training and development opportunities, providing you with all the tools you need to be successful.
• An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.
• The opportunity to be part of an innovative, collaborative and winning team.