System Administrator

Frontiers; Madrid; Híbrido; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

An innovative organization is seeking a skilled System Administrator to manage enterprise applications such as Jira and Confluence. This hybrid role offers the opportunity to work closely with cross-functional teams, ensuring applications run efficiently and securely. You will be responsible for user access management, troubleshooting complex technical issues, and maintaining documentation. Join a dynamic team that values diversity and promotes a culture of continuous learning. If you are detail-oriented and have a passion for technology, this position is a fantastic opportunity to make a significant impact in the research community.

Servicios

Remote-first organization

4 additional wellbeing days

Access to learning platforms

Free online yoga classes

Employee assistance plan

Volunteer days

Formación

• Strong experience with enterprise applications like Jira and Confluence.
• Proficient in user access management and application security.

Responsabilidades

• Administer enterprise applications ensuring smooth operation and availability.
• Troubleshoot complex issues and manage user access controls.

Conocimientos

Jira Administration

Confluence Administration

Office 365 Apps Management

User Access Management

Application Security Best Practices

Troubleshooting Skills

Change Management

Documentation Skills

Communication Skills

Herramientas

Jira

Confluence

Office 365

Descripción del empleo

Who we are

At Frontiers we are on a mission to make all science open, enabling the research community to develop the solutions we need to live healthy lives on a healthy planet.

Powered by custom-built technology, artificial intelligence, and rigorous quality standards, our research articles have been viewed more than 2.1 billion times, reflecting the power of research that is open for all.

Join the publishing revolution.

Follow the links below to learn more about our work.

Progress Report / YouTube Video

What we can offer you

We provide a range of benefits across our locations, including but not limited to:

• We are a remote-first organization and most of our roles are work-from-home.
• 4 additional wellbeing days in addition to existing annual leave allowance.
• Access to learning platforms and dedicated learning & development time.
• A range of wellbeing initiatives, including free online yoga classes and an employee assistance plan.
• Employees can dedicate three days each year to volunteer.

About the role

Frontiers is seeking a skilled System Administrator to manage and maintain enterprise-level applications such as Jira, Confluence, Office 365 apps, and others. The System Administrator is responsible for ensuring the stability, security, and optimal performance of these applications, providing high-level support, managing user access, and ensuring proper configurations are in place to meet business needs.

This role involves collaborating closely with the Applications Manager and other teams to ensure applications are running efficiently and in compliance with security standards. This role will report to the Enterprise Solutions Manager.

This is a hybrid position available in London and Madrid.

Key responsibilities

• Perform the day-to-day administration of enterprise applications, ensuring their smooth operation and availability to users.
• Implement and manage application configurations, including user roles, permissions, and system settings, to ensure they meet business requirements.
• Act as Level 3 support for enterprise applications, troubleshooting complex technical issues and escalating to external vendors when necessary.
• Work closely with the Applications Manager to implement change requests for application modifications, ensuring that all changes are tested, documented, and deployed effectively.
• Ensure that applications are secure and comply with organizational security policies, managing user access controls and monitoring for any potential security risks.
• Continuously monitor application performance and proactively identify areas for improvement to ensure the applications support business processes efficiently.
• Maintain thorough and up-to-date documentation of application configurations, system procedures, and troubleshooting guides.
• Work alongside the Applications Manager and other teams to implement solutions that meet the organization’s business objectives, ensuring seamless communication and operational efficiency.

Required skills

• Strong experience administering enterprise applications like Jira, Confluence, and Office 365 apps or similar.
• Proficiency in user access management, permissions configurations, and system settings.
• Ability to troubleshoot complex application issues as part of Level 3 support.
• Strong understanding of application security best practices and compliance requirements.
• Experience working with change management and testing procedures for application updates.
• Excellent communication skills to collaborate with technical teams and business stakeholders.
• Detail-oriented with the ability to maintain accurate and comprehensive documentation.

Apply now

Please click the 'apply' button on this page and submit your application in English.

Please inform us if you require any special accommodations to participate fully in our recruitment experience. You can contact us at [e-mail] for any additional support.

Equal opportunity statement

Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination – including based on race, national or ethnic origin, age, religion, disability, sex, gender identity, or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.