Swedish Or Danish Or Norwegian Customer Experience Specialist

Jobsoid Inc.; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An innovative company is seeking a passionate HR Operations Analyst to join their dynamic team. In this role, you will support payroll procedures across Europe, ensuring compliance with local regulations while enhancing employee satisfaction. You will manage payroll administration, assist employees with tax-related queries, and collaborate with various departments to streamline processes. This is an excellent opportunity to thrive in a vibrant culture that values diversity, inclusivity, and personal growth. If you're eager to make a difference and contribute to a meaningful mission, this position is perfect for you.

Servicios

Equity Plan

Private Health Insurance

Monthly Glovo Credit

Transportation Discounts

Discounted Gym Memberships

Extra Time Off

Enhanced Parental Leave

Online Therapy Benefits

External Learning Budget

Formación

• 1+ years of payroll experience with strong knowledge of regulations.
• Excellent data management and communication skills required.

Responsabilidades

• Handle payroll administration and ensure compliance with local laws.
• Coordinate between HR, Finance, Legal, and Payroll Provider.

Conocimientos

Payroll Administration

Data Management

Communication Skills

Attention to Detail

Proactive Attitude

Educación

Bachelor's Degree in Human Resources or related field

Herramientas

Excel

Payroll Software

Descripción del empleo

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

Our culture and strong values.

• We have an ‘office-first’ culture and we place collaboration at the center of everything we do!
• We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift!
• We work with high intensity and have fun along the way. We also celebrate the wins (a lot!).
• We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.
• We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
• We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams!
• We embrace opportunities to move the needle and make an impact beyond our scope.

Our commitment to being a force for good.

• Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.
• We invest in doing good by dedicating time and resources into social and environmental initiatives.
• We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

Our HR Operations Analyst will support the payroll team in the monthly payroll procedures to best fit our different demands making sure that we are meeting local laws and regulations over Europe in countries where we currently have activities.

THE JOURNEY

• Handle payroll administration: collect all payroll-related information from managers & prepare, generate, check and submit payroll figures on a monthly basis.
• Ensure any required adjustments are reflected in the payroll.
• Taxes: help our employees with any tax-related questions and advise them on what could work better for them.
• Payroll coordination – be the intermediary between HR, Finance, Legal and the Outsourced Payroll Provider to ensure there is clear communication between departments for efficient payroll service.
• Sick Leaves – make sure all our employees provide the locally required documentation and make sure our payroll provider is informed.
• Explain the payroll and benefits for all new hires and current employees.
• Administer changes to salary, benefits, promotions, bonus, etc.
• Support the rest of the People team or any other department that needs it.
• Help keep our colleagues happy!
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

WHAT YOU WILL BRING TO THE RIDE

• At least 1 year of experience working in payroll.
• Strong knowledge of payroll, Social Security, tax regulation and administration.
• Excellent data management skills - strong Excel and database management skills.
• Strong communication skills (both verbal and written) in English and the local language.
• Proactive, hands-on, and eager to get your hands dirty!
• Detail-oriented – you are a freak when it comes to details.
• Always looking for ways to improve the process and optimizing coordination between colleagues.
• An empathetic, inclusive and curious attitude.

Individuals representing diverse profiles, encompassing various ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

BENEFITS

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings with zero delivery fees on all Glovo orders!
• Cobee discounts on transportation, food, and even kindergarten expenses.
• Discounted gym memberships to keep you energized.
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.
• An external learning budget to fuel your thirst for knowledge and personal growth.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial / diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she / her / hers, he / him / his, they / them / theirs, etc).

So, ready to take the wheel and make this the ride of your life?