Surgery Clinic Operations Coordinator

Johnson Regional Medical Center; Pedrafita do Cebreiro; On-site; EUR 32,000 - 42,000; Full time

Job summary

Johnson Regional Medical Center seeks an experienced office administrator to supervise clerical staff and coordinate patient care delivery. You will ensure accurate patient registration, insurance verification, and smooth scheduling while maintaining confidentiality and high service standards.

The role requires collaboration with physicians and administration, managing supplies, handling prior authorizations, and overseeing billing processes in a fast-paced clinic environment.

Qualifications

• Bachelor's Degree in Business Administration preferred.
• Three to five years of clinic experience; at least 1 year in management/supervisory roles.
• Ability to work collaboratively with physicians and staff.

Responsibilities

• Supervise and coordinate office staff activities.
• Keep physicians informed of progress and potential problems.
• Assist with direction and evaluation of patient care delivery.
• Maintain adequate office/clinic supplies and place orders as needed.
• Greet and register patients; provide new patient forms.
• Verify patient demographics and insurance eligibility; handle prior authorizations.
• Schedule appointments and tests; explain registration and directions to patients.
• Answer phone professionally and direct calls to appropriate staff.
• Maintain and file patient records; ensure confidentiality.
• Handle billing tasks including claims and remittance tracking.
• Conduct staff performance evaluations and coordinate with physicians/Administration.
• Prepare reports and statistics on request.
• Resolve patient complaints and maintain service quality.

Skills

Basic computer knowledge

Education

Bachelor's Degree in Business Administration

Job description

Johnson Regional Medical Center seeks an experienced office administrator to supervise clerical staff and coordinate patient care delivery. You will ensure accurate patient registration, insurance verification, and smooth scheduling while maintaining confidentiality and high service standards.

The role requires collaboration with physicians and administration, managing supplies, handling prior authorizations, and overseeing billing processes in a fast-paced clinic environment.