Supervisor Operations

BCD Meetings & Events LLC; Zaragoza; A distancia; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

BCD Meetings & Events LLC seeks a Supervisor Operations to lead a team of travel consultants remotely. This role involves managing team performance, coaching, and ensuring compliance with travel regulations, while also fostering a supportive and inclusive work environment.

Servicios

Flexible working hours

Work-from-home options

Generous vacation days

Compensation package focused on wellbeing

Travel industry discounts

Inclusive work environment

Formación

• Extensive experience in corporate travel management.
• Relevant supervising experience required.

Responsabilidades

• Provide leadership to a team of travel consultants.
• Collaborate with performance data for team effectiveness.
• Develop learning programs for competency gaps.
• Monitor GDS queues for quality control.

Conocimientos

Critical thinking

Problem-solving

GDS Sabre

Proficiency in Microsoft Office

Descripción del empleo

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Supervisor Operations

Date : May 29, 2025

Location :

ES, Spain, Virtual, EUROPE

Start your journey with BCD : Grow, connect, collaborate and celebrate with our global team

Supervisor Operations (Remote)

Full time, Spain, France, United Kingdom

In this role, you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance, and coaching. As the Operations Supervisor you will also be the primary point of contact for the team members and actively coach and develop the team to meet and exceed all performance targets.

A s a Supervisor Operations, you will

• Provide leadership to a team of travel consultants
• Collaborate with performance data to maximize the effectiveness of the team
• Develop learning programs for closing own short- and long-term competency gaps
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Maintain knowledge of necessary regulations (DOT, TSA, passports, visas, etc.)
• Monitor global distribution systems (GDS) queues daily to maintain quality control

About you

• Extensive experience in the corporate travel management industry
• You have relevant supervising experience
• Advanced skills on GDS Sabre
• Strong critical thinking and problem-solving skills
• Proficient in Microsoft Office applications

About us

We’re a market leader in travel management : We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority ofour 10,000+ people workvirtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more aboutBCD Travel.

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hearwhy people join BCD and more about the great perks ofLife at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at

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