Supervisor Operations

BCD Meetings & Events LLC; Santa Cruz de Tenerife; A distancia; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

Join a leading travel management company as a Supervisor Operations. In this fully remote role, you will manage a team of travel consultants, ensuring high performance and client satisfaction. Ideal candidates will have extensive industry experience and strong leadership skills. Enjoy flexible hours, generous vacation, and a supportive environment.

Servicios

Flexible working hours and remote opportunities

Generous vacation days

Travel industry perks and discounts

Inclusive work environment celebrating diversity

Formación

• Extensive experience in the corporate travel management industry.
• Advanced skills in GDS Sabre.
• Strong critical thinking and problem-solving skills.

Responsabilidades

• Provide leadership to a team of travel consultants.
• Develop learning programs for team competency.
• Monitor global distribution systems for quality control.

Conocimientos

Critical thinking

Problem-solving

Leadership

Collaboration

Communication

Educación

Experience in corporate travel management

Relevant supervising experience

Herramientas

GDS Sabre

Microsoft Office

Descripción del empleo

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Supervisor Operations

Date: May 29, 2025

Location:

ES, Spain, Virtual, EUROPE

Start your journey with BCD: Grow, connect, collaborate, and celebrate with our global team.

Supervisor Operations (Remote)

Full time, Spain, France, United Kingdom

In this role, you will be responsible for the day-to-day management of a travel consultant team, including managing key performance indicators (KPIs), workload, providing assistance, and coaching. As the Operations Supervisor, you will also be the primary contact for team members and actively coach and develop the team to meet and exceed all performance targets.

As a Supervisor Operations, you will:

• Provide leadership to a team of travel consultants.
• Collaborate with performance data to maximize team effectiveness.
• Develop learning programs to address short- and long-term competency gaps.
• Provide clients with industry information, such as low fares, exchange costs, and penalties.
• Maintain knowledge of necessary regulations (DOT, TSA, passports, visas, etc.).
• Monitor global distribution systems (GDS) queues daily to ensure quality control.

About you:

• Extensive experience in the corporate travel management industry.
• Relevant supervising experience.
• Advanced skills in GDS Sabre.
• Strong critical thinking and problem-solving skills.
• Proficient in Microsoft Office applications.

About us:

We’re a market leader in travel management. We help people and companies travel smart and achieve more. Our clients include some of the world’s most well-known and innovative brands. We operate in over 100 countries, with the majority of our 10,000+ employees working virtually. We’re committed to sustainability and success for our customers, our business, and ourselves. Learn more about BCD Travel.

Working at BCD means connecting, collaborating, and celebrating. You’ll be part of a virtual, dynamic, and flexible work environment that fosters a good work-life balance. Hear why people join BCD and discover the perks of Life at BCD.

You’ll be offered:

• Flexible working hours and remote opportunities.
• Opportunities to grow your skills and career.
• Generous vacation days for rest and recharge.
• A fair compensation package, including wellbeing tools.
• Travel industry perks and discounts.
• An inclusive work environment that celebrates diversity.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive, and authentic workplace. Even if your experience doesn’t align perfectly, we encourage you to apply.

We provide accommodations to ensure all employees can perform their roles effectively. For requests or more information, contact our Talent Acquisition department.

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