Location : in our offices in Madrid, on a hybrid working schedule (3 days per week in office + 2 days per week working from home).
About the role :
As a part of EMEA Quotes & Tender Organization, this position is responsible for leading and developing the performance and processes of Tender, Quotes and Contracts management across Iberia (Portugal and / or Spain). The position will be based in Madrid, Spain and reports to the Quotes & Tender Manager Iberia.
Your responsibilities include :
- Providing daily management and direction of the Quotes & Tender team; monitoring team performance against service indicators, initiating corrective actions, and preparing reports, summaries, analysis, and documentation on all aspects of department function.
- Identifying and pursuing opportunities for process improvement and harmonization, supporting a value improvement culture within the team to enhance customer satisfaction.
- Supporting and collaborating in EMEA Pricing & Tender initiatives, including implementation and change support at the local level.
- Working closely with other tender teams across EMEA to share and learn best practices that can be leveraged locally within the Iberia team.
- Supporting key stakeholders to ensure quotes and tenders are submitted and implemented in a timely manner, at a professional level, and according to legal requirements.
- Developing first-class relationships within the organization; building a partnership approach with business leaders, legal counsel, and sales teams in the provision of tenders and contracts.
- Performing all personnel management activities for Iberia Quotes & Tender staff, including recruitment, training, performance appraisal, salary management, and professional development in collaboration with HR Manager.
- Supporting the review of terms, conditions, and quality submission of all tendering and contract documentation.
- Reporting to the Quotes & Tender Manager Iberia with a connection to the Regional Customer Care Leadership team.
- Keeping up to date with local rules and legislation regarding public and private tenders.
- Demonstrating awareness of broad industry trends and their impact on local / regional sales activities, focusing on procurement initiatives in Iberia.
- Representing the Quotes & Tender team in case of internal or external audits in close collaboration with Customer Care Management.
What we are looking for :
- Law, Economics, or similar Degree or 5 years’ experience in a similar position in the healthcare sector.
- Excellent interpersonal skills, ability to influence and communicate through different layers in the organization.
- Analytical skills and a business mindset.
- Highly detailed, structured, and organized.
- Strong willingness to actively take on responsibility and guide your team through change processes.
- Resilience and foresight, with the ability to manage internal and customer projects under tight deadlines.
- Fluent / Native Spanish; preferred fluent / native Portuguese; good English level.
- Fostering a diverse workplace that enables all participants to contribute to their full potential.
- Monitoring and ensuring compliance with company policies and procedures.
- Solid understanding of reading and writing contracts.
- Understanding of the procurement landscape in Iberia.
- SAP and Service Cloud user experience is a plus.
What can we offer to you :
- Permanent working contract with attractive benefits, such as :
- Private Health and Life Insurance.
- Ticket Restaurants.
- Free snacks and coffee in the office.
- Office gym.
- Work-life balance.
- Working in an international environment.
- Inspirational colleagues & culture.