Student Residence Lead - Ops & Growth

Yugo; Madrid; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Annual discretionary bonus

5 weeks’ annual leave

YuDay paid day off

Discounts on groceries, gym, travel

Job summary

Yugo, a trusted name in student housing, seeks an experienced Residence Manager to lead a dynamic team of Yugoers. You will be responsible for the student space's budget, occupancy, and guest experience, while driving sales and marketing initiatives to maximize occupancy and profitability.

You will manage operations with a focus on safety, compliance, and excellent student experiences, building relationships with universities and suppliers and coordinating the student lifecycle from arrival

Qualifications

• Experience running a residence within hotels, university/college environments.
• Strong interpersonal and communication skills; ability to build quality relationships.
• Experience in a fast-paced, target-driven environment with a focus on sales and marketing.
• Fluency in Spanish and English; willingness to undertake Carbon Literacy training.

Responsibilities

• Lead, mentor, and guide the team to ensure the student space runs smoothly.
• Take full responsibility for budget and P&L and the property's financial performance.
• Manage costs and maximize profit while ensuring occupancy through short- and long-term lets.
• Drive sales and marketing activities to fill the student space and optimize channels.
• Handle complaints and deliver excellent student experiences; maintain safe, compliant operations.
• Develop relationships with local universities and suppliers; oversee the student lifecycle from arrival to turnover.

Skills

Residence management

Budget & P&L

Sales & marketing

Team leadership

Bilingual Spanish/English

Job description

Yugo, a trusted name in student housing, seeks an experienced Residence Manager to lead a dynamic team of Yugoers. You will be responsible for the student space's budget, occupancy, and guest experience, while driving sales and marketing initiatives to maximize occupancy and profitability.

You will manage operations with a focus on safety, compliance, and excellent student experiences, building relationships with universities and suppliers and coordinating the student lifecycle from arrival